Senior Advisor

The Refugee And Migrant Centre Limited; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community support organization in Wolverhampton is seeking a Senior Advisor to provide professional advice and advocacy to diverse service users. The role involves maintaining confidentiality, supporting volunteers, and representing the organization at external events. The fixed-term position is full-time, with a commitment to achieving the best outcomes for beneficiaries. Candidates should be sensitive and skilled in working with a diverse client base.

Responsibilities

• Provide advice and advocacy to service users regarding their welfare.
• Maintain confidentiality and ensure sensitive handling of service users' needs.
• Support and mentor volunteers under supervision.
• Represent RMC at external meetings and events.

Job description

As a Senior Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries

Contract type

Fixed term until 30 September 2026

Hours

35 Hours (Full time)

Location

The successful candidate will be based at the Birmingham, Wolverhampton, Walsall or Dudley Centre

Main responsibilities:

• To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
• To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
• To provide appropriate support and mentoring to any volunteers under supervision.
• To represent RMC at external meetings and events when required by the senior colleagues.