Senior Administrator (Education)

Warwick; Coventry; Remote; GBP 26,000 - 32,000; Part time

Job summary

The University of Warwick seeks a Senior Administrator (Education) for the School of Education, Learning and Communication Sciences (SELCS). You will provide high-quality administrative support across undergraduate, postgraduate, apprenticeship and professional development programs.

You will handle admissions, course administration, and quality assurance, acting as a contact for students, staff and external partners while driving improvements and service excellence.

Qualifications

• Significant administrative experience in a busy, customer-focused environment.
• Ability to handle confidential matters with discretion and professionalism.
• Strong written and verbal communication skills; proficient IT skills (Excel, Word, Outlook).

Responsibilities

• Manage admissions and course administration for UG/PG programs.
• Support quality assurance processes and continuous improvement initiatives.
• Be the first point of contact for students, staff and external partners; handle inquiries efficiently.

Skills

Administrative experience

Customer service

Communication skills

Multitasking

Teamwork

Organisational skills

Tools

Excel

Word

Outlook

SITS

Moodle

e-vision

Job description

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Job Title: Senior Administrator (Education)

Reference: 424

Department: School of Education, Learning and Communication Science

Start Date: No earlier than 2 November 2026

Fixed Term End Date: 2 November 2028

Hours: Part-time, 29.2 hours per week (0.8 FTE)

About the Role

Are you passionate about supporting educational programs and committed to providing exceptional administrative services?

As a Senior Administrator in our School of Education, Learning and Communication Sciences (SELCS), you will play a key role in delivering high-quality administrative support for our undergraduate, postgraduate, apprenticeship, and professional development programs.

In this role, you will work both independently and as part of a collaborative team to manage a variety of tasks including admissions, course administration, and quality assurance processes. You’ll be the point of contact for students, staff, and external partners, ensuring that all inquiries are handled efficiently and with the highest level of customer service. You’ll also contribute to continuous improvement initiatives, helping to refine and implement new processes and systems.

If you are organised, proactive, and eager to make a difference in the educational experiences of our students, we encourage you to apply.

For details on the experience and skills required, please refer to the job description (link here) .

About You

The ideal candidate will have significant experience in an administrative role within a busy, customer-focused environment. You should be confident in handling confidential matters with discretion and possess strong written and verbal communication skills. Your IT skills will be essential, including proficiency in Excel, Word, and Outlook.

We are looking for someone who understands the importance of the student experience and can relate to individuals from diverse backgrounds with courtesy and professionalism. You should be able to manage multiple tasks simultaneously, prioritise effectively, and work both independently and as part of a team.

A background in university administration and familiarity with systems such as SITS, Moodle, or e-vision would be an advantage, although not essential.

About the Department

The School of Education, Learning, and Communication Sciences (SELCS) is an exciting new addition to the University of Warwick, comprising several key education and research units. We are committed to professional development and offer a supportive and collaborative working environment. Our professional services team is at the heart of the School’s operations, and we value the contributions of each team member in achieving our strategic goals.