Senior Administrator - Agency Contract

Playground Games; England; On-site; GBP 27,000 - 38,000; Full time

Job summary

Playground Games is seeking a Senior Office Administrator to join the Operations team in the United Kingdom. The successful candidate will provide efficient administrative support to the Studio and interact with internal teams and external visitors.

Key responsibilities include coordinating onsite meetings, staff travel, and accommodation, contributing to the Studio Newsletter, managing reception cover, and handling facilities communications.

Qualifications

• Excellent problem-solving skills.
• Strong customer service skills.
• Excellent written and oral communication skills.
• Ability to think on your feet.
• Organised approach with planning and time management.
• Professional, confidential work ethic.

Responsibilities

• Provide administrative and operational support to Admin Manager and Operations Manager for the day-to-day running of the studios.
• Provide administrative and/or operational support for onsite meetings, including interviews, visitors, PR events etc.
• Liaise with external travel company to coordinate staff and interview candidate travel.
• Coordinate Playground Games apartments, including allocating accommodation to new starters as requested by HR. Coordinate their upkeep, including ordering basic provisions and arranging cleaning and maintenance.
• Contribute towards the Playground Games Studio Newsletter each week.
• Provide Reception cover as required throughout the day including lunch cover and holiday cover, plus purchasing and stock replenishment etc as necessary
• Log staff absence and duvet day requests onto absence-recording software eDays
• Arrange and distribute car parking permits for employees at local council-owned car parks
• Report building defects and facilities issues to the Facilities team
• Provide administrative support to the Employee Resource Groups
• Support with food orders for evening working
• Respond to emails sent to the tellmemore@ inbox and redirect to appropriate people within the business
• Perform other duties as may be requested from time to time, commensurate with the role

Skills

Problem-solving

Customer service

Communication (written & verbal)

Microsoft Office

Organisational skills

Team collaboration

Tools

eDays

Job description

Description

Playground Games is looking for a Senior Office Administrator to join our Operations team

ABOUT US:

As a first-party Xbox Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun.

SUMMARY:

Working closely with the wider Operations team, the Senior Office Administrator will provide efficient administrative support to the Studio. The role involves interacting with a variety of internal teams and disciplines, in addition to external visitors.

Key Responsibilities:

• Provide administrative and operational support to the Admin Manager and Operations Manager for the day-to-day running of the studios
• Provide administrative and/or operational support for onsite meetings, including interviews, visitors, PR events etc
• Liaise with external travel company to coordinate staff and interview candidate travel
• Coordinate Playground Games apartments, including allocating accommodation to new starters as requested by HR. Coordinate their upkeep, including ordering basic provisions and arranging cleaning and maintenance.
• Contribute towards the Playground Games Studio Newsletter each week
• Provide Reception cover as required throughout the day including lunch cover and holiday cover, plus purchasing and stock replenishment etc as necessary
• Log staff absence and duvet day requests onto absence-recording software eDays
• Arrange and distribute car parking permits for employees at local council-owned car parks
• Report building defects and facilities issues to the Facilities team
• Provide administrative support to the Employee Resource Groups
• Support with food orders for evening working
• Respond to emails sent to the tellmemore@ inbox and redirect to appropriate people within the business
• Perform other duties as may be requested from time to time, commensurate with the role

Purchasing

• Raise purchase orders and order items and resources for the studio as needed
• Obtain quotes and order merchandise as required/requested, plus stocktaking and maintaining sufficient stock levels
• Arrange printing as requested
• Coordinate awards for 5, 10 and 15 years of service: liaise with HR, the senior leadership team and individuals to procure the gifts and arrange their presentation and delivery
• Follow process and procedure as set out by the Finance team

Events

• Support the Admin Manager & Operations Manager with the coordination and hosting of onsite and offsite company events including:
• - Arranging quotes for suppliers/resources and raising purchase orders
• - Coordinating pub nights and team events
• - Setting up, hosting and breaking down events as required

Health & Safety

• Follow all health and safety policies and best practice at all times, and identify areas for improvement
• Assist with new starter Health & Safety induction studio tours
• Arrange Eyecare vouchers to staff
• Act as First Aider and Mental Health First Aider (training to be provided)
• Write event risk assessments

WHAT YOU WILL BRING:

• Excellent problem-solving skills
• Strong customer service skills
• Excellent written and oral communication skills
• Ability to think on your feet
• The flexibility to support several operational activities at once and plan your work around competing demands
• Professional attitude and ability to work in a confidential manner
• An organised approach, planning tasks and setting realistic timescales
• Delivery of work on time, to agreed schedules and standards
• The ability to maintain strong working relationships with team members and other disciplines
• Good working knowledge of Microsoft Office, including Outlook, Excel and Word
• Be a champion for Playground Games and everything we produce