Senior Administrator

Sue Ryder; Wallingford; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

27 days holiday – rising to 33 with 2+

Enhanced maternity and paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Staff discount of 10%

Structured induction programme

Job summary

Sue Ryder is seeking a Senior Administrator to join the South East Region, based in Wallingford with occasional travel to Reading and Theale. The role is 37.5 hours per week, Monday to Friday, with a salary of £26,000 per annum pro rata.

You will handle admin duties, data input, payroll support, and maintain confidential office systems while supporting multiple departments and meetings.

Qualifications

• Experience as an administrator with strong organisational skills.
• NVQ Level 3 or equivalent qualification/experience; GCSE Maths and English.
• IT and systems skills including payroll knowledge.

Responsibilities

• General administrative duties and dealing with telephone enquiries, including complex situations.
• Inputting data into IT systems and producing reports using spreadsheets.
• Providing information to other departments to support processes including payroll.
• Maintaining safe, secure and efficient office systems and handling confidential data.
• Coordinating and attending meetings, taking minutes and following up as required.

Skills

Organisation

IT skills

Financial administration

Communication

Time management

Education

NVQ Level 3

GCSE Maths

GCSE English

Tools

Payroll software

Clinical software packages

Spreadsheet use

Job description

# Senior AdministratorLocation:WallingfordJob Sector:AdministrationSalary:£26,000 per annum pro rataEmployment Type:PermanentHours of Work:37.5 hours per week, Monday to FridayRef No:HB504506SER-SEPT26Closing Date:30/09/2026**Senior Administrator [BBUS Dec 2022] (2).docx**Senior Administrator Sue Ryder South East Region Main base- South Oxfordshire Palliative Care Hub, Wallingford, OX10 6SL with occasional travel to Theale RG7 4AB and Reading RG7 4AB 37.5 hours per week, Monday to Friday £26,000 per annum pro rata Interview date – Wednesday 7th of October Become a part of our story. Our work matters because life matters, until the very end. For over 70 years, our specialist team has been working towards giving everyone the palliative and end-of-life care they deserve. And we're looking for Senior Administrator to help us get there. You’ll be responsible for... •General administrative duties and dealing with telephone enquiries, which may entail dealing with complex situations •Inputting of data onto current IT systems and collecting data to produce reports as required. Working efficiently at an advanced level with spreadsheets to provide accurate reports of service activity. Producing documentation using word processing and other software including clinical software packages •Responsible for providing information to other departments to support their processes including payroll •Maintaining safe, secure and efficient office systems management and filing and to ensure safe handling of confidential data •Coordination and attendance of meetings, minute taking and follow up if and when required. Ensuring that all relevant paperwork and background papers are prepared and available in advance Please see Job description for full duties The ideal candidate would be... •Experience administrator with a natural talent for organisation and a genuine passion for supporting people. •Confident managing time-sensitive workloads, coordinating rotas, and keeping operations running seamlessly, supporting different colleagues and teams along the way. •Strong IT and financial administration skills, •Excellent communication, with a discreet, supportive approach. •Ability to lead by example and contribute to a positive, efficient team environment. Minimum Essential criteria: •Experience providing administrative support in a professional setting •NVQ Level 3 (or equivalent qualification/experience) •Educated to GCSE standard (Maths and English) •IT and Systems skills Desirable criteria: •Healthcare/Clinical Administration experience •Experience supporting or guiding colleagues •Experience with financial administration •Experience of meeting/administrative coordination •Experience with recruitment and onboarding processes What can we offer you? The work we do matters, and so do the people who make it possible. Alongside the satisfaction of making a real difference to people facing death and grief, you'll benefit from a supportive culture, opportunities to develop, and a range of employee benefits that recognise the valuable contribution you make. Benefits •Company pension scheme •27 days holiday – rising to 33 with length of service plus bank holidays •Enhanced maternity and paternity pay •Enhanced sick pay •Electric Vehicle Scheme •Healthcare Cash plan, to claim back costs of routine healthcare •Death in Service benefit •Staff discount of 10% on new goods online at shop.sueryder.org •Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website: www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/ OR www.sueryder.org/jobs/why-work-for-sue-ryder/ Our commitment to equity, diversity and inclusion At Sue Ryder, we believe a diverse workforce helps us provide the best care and support. We’re committed to equity, diversity and inclusion and to eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and people living with disabilities. As a Disability Confident Committed employer, we support the ‘Offer an Interview’ scheme for disabled applicants who best meet the minimum essential criteria. We also use inclusive recruitment practices, including sharing interview themes or questions in advance, remote interviews and other accessibility support. If you need support with your application or interview, please contact [e-mail]. Once in post, you’ll have access to staff and volunteer networks and an Inclusion Passport to record and carry workplace adjustments. Join us in creating a culture where everyone feels respected, valued and able to thrive.