Senior Administrator

Telford & Wrekin; Telford; On-site; GBP 27,000 - 32,000; Full time

Job summary

Telford & Wrekin is seeking a Senior Administrator to join our busy administrative team at the School. This full-time role (37.5 hours per week) offers a salary around £29,500 and requires professionalism, organisation, and a proactive approach to delivering high-quality administrative support.

You will be the first point of contact for pupils, parents, staff and visitors, building positive relationships while handling confidential information with discretion.

Qualifications

• Significant experience in an administrative role (within a school setting is advantageous).
• Excellent organisational skills with meticulous attention to detail.
• Strong working knowledge of Microsoft Word, Excel, and other Microsoft Office applications.
• Ability to prioritise workloads, meet deadlines and manage multiple tasks.
• Excellent verbal and written communication skills.
• Professional, courteous and confident when dealing with children, parents, staff, governors and external stakeholders.
• A commitment to providing outstanding customer service and maintaining confidentiality.

Responsibilities

• Be an initial point of contact for the School community and visitors.
• Build and maintain positive relationships with children, parents, governors, staff and external agencies.
• Manage a varied workload efficiently and with discretion and confidentiality.
• Provide high-quality administrative support to the School and wider administrative team.

Skills

Administrative experience

Organisational skills

Microsoft Word

Microsoft Excel

Communication skills

Confidentiality

Customer service

Teamwork

Prioritisation

Tools

Microsoft Word

Excel

Microsoft Office

Job description

Senior Administrator

37.5 hours per week

Salary circa £29,500

(Please note, this is a full-time role and not term time only)

Due to the continued growth of the School, we are seeking to appoint an exceptional Senior Administrator to join our busy and successful administrative team.

This is a key role within the School and will suit a highly professional, organised, and proactive individual who takes pride in delivering work of the highest standard. The successful candidate will possess meticulous attention to detail, excellent communication skills, and the ability to manage a varied workload efficiently and effectively.

As one of the first points of contact for the School, you will be expected to build and maintain positive relationships with children, parents, governors, staff, visitors, and external agencies. A friendly, respectful, and approachable manner, combined with the ability to maintain discretion and confidentiality at all times, is essential.

School-based administrative experience would be advantageous, although applicants with strong transferable skills and relevant administration experience are encouraged to apply.

Key Requirements:

• Significant experience in an administrative role
• Excellent organisational skills with meticulous attention to detail
• Strong working knowledge of Microsoft Word, Excel, and other Microsoft Office applications
• The ability to prioritise workloads, meet deadlines, and manage multiple tasks effectively
• Excellent verbal and written communication skills
• A professional, courteous, and confident manner when dealing with children, parents, staff, governors, visitors, and external stakeholders
• A strong commitment to providing outstanding customer service and support
• High levels of discretion, integrity, and respect for confidentiality
• The ability to work both independently and as part of a busy team School-based administration experience would be advantageous

This is an excellent opportunity for a dedicated and professional administrator to play an important role within a thriving school community. We are looking for an individual who shares our commitment to excellence, values positive relationships, and takes pride in providing first-class administrative support.

The School is committed to safeguarding and promoting the welfare of children. All successful candidates will be subject to a Disclosure and Barring (DBS) Check, two employment references and relevant right to work in the UK checks.