Senior Administrator

NHS Professionals; Slough; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support from NHSP

Multi-locational work across trusts

My Bank shifts portal access

Training and development opportunities

Holiday allowance accrual

Pension scheme available

Job summary

NHS Professionals is seeking a Senior Administrator to support the Community Paediatric Service at Upton Hospital. The role involves diary management, transcription, and ensuring timely outpatient communications to meet service targets.

As part of the trust’s admin team, you will assist senior management and clinical leads, coordinate reception duties, and contribute to accurate record-keeping and efficient clinic preparation.

Qualifications

• Proficient in Microsoft Office including Outlook and Teams.
• Experience with RiO system is desirable.
• Strong minute taking skills and accurate typing.
• Reception and front-desk experience is an asset.

Responsibilities

• Provide direct admin support and diary management for Paediatricians/Resident Doctors.
• Typing of medical reports and patient correspondence using medical terminology.
• Prioritise workload to meet deadlines and RTT targets.
• Maintain up-to-date patient records (physical and electronic).
• Manage bookings (new and review) within 4-week cancellations and RTT timelines.
• Prepare clinics with notes and resources.

Skills

Microsoft Office (Outlook & Teams)

RiO system

Minute taking

Typing speed/competent typist

Reception experience

Tools

RiO system

Job description

Job Title: Senior Administrator

Location: Fir Tree House, Upton Hospital Albert Street Slough Berkshire SL1 2BJ

Hours: 37.5 hours per week Monday – Friday 9.00am – 5.00pm

Trust: Berkshire Healthcare NHS Foundation Trust

Role type: Temporary for 6 months with possibility of extension

Role details

Post holder will be responsible for the delivery of the administration function for the Community Paediatric Service. Working as part of the wider speciality leadership team, the key requirements of the job will be to monitor and support the delivery of key service areas working aligned to service targets. To provide administration support to senior management, clinical leads and medical secretary team.

Duties & responsibilities

• Direct administration support and diary management for Paediatricians/Resident Doctors including scheduling appointments, dealing with patient queries and general administration
• Transcription/Typing of medical reports and patient correspondence with audio or voice digital dictation typing using accurate medical terminology with excellent grammar
• Prioritisation of workload to meet deadlines and flow of correspondence as necessary including the timely turnaround of outpatient letters, reports, referrals, clinic tests / results etc
• Ensure patients’ medical records are kept up to date (physical and electronic) and available when required and ensure location of notes is accurately recorded
• To manage all bookings (new and review) in line with 4-week cancellation timeframe and in-line with Department of Health referral to treatment (RTT) targets
• To ensure that clinics are prepped with required notes and resources
• Management of waiting and review lists (RIO and Excel)
• Management of DNA’s and cancellations and to facilitate the process of finding additional outpatient appointment slots for patients to ensure all waiting times and targets are adhered to.
• Support Admin Manager with the management of reception, including rota covering annual leave and absences
• Minute taking when requested at departmental meetings

You’ll learn the following whilst working at the trust

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience

• Knowledge of Microsoft Office Packages including Outlook & Teams
• RiO system experience (desirable)
• Minute taking skills
• Competent typist
• Reception experience

As a member of NHS Professionals, you have fantastic benefits

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

Equality statement

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.