Senior Admin & Governance Coordinator

Gateshead Council; Gateshead; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Pension Scheme

28–32 days annual leave

Flexible Working Hours

Hybrid working across roles

Employee benefits package

Job summary

Gateshead Council seeks an organized administrative professional to support Directors and Senior Officers within the Housing, Environment and Healthy Communities group. You will manage diaries, coordinate governance meetings, take minutes, and respond to enquiries while handling invoices and providing programme support.

The role involves assisting with projects, preparing papers, and helping with FOI/SAR processes, risk, and performance activities.

Qualifications

• Using Microsoft Office (including Outlook, Teams, Word and Excel)
• A minimum of 5 GCSEs at Grade 4 including Maths and English (or relevant equivalent experience)
• Level 2 Business Administration Principles Certificate (or equivalent) or relevant demonstrable experience
• Experience of providing administrative support
• Experience of effectively responding to enquiries from customers or other services
• Experience of organising and servicing meetings, including preparing papers and taking minutes
• Ability to work under pressure and meet tight deadlines
• Experience of handling sensitive or confidential information appropriately
• Experience of developing templates or spreadsheets to gather and present information
• Ability to input, retrieve and collate information from systems
• Ability to work independently and use own initiative
• Empathetic, demonstrating understanding and sensitivity towards others
• Strong problem-solving ability
• Ability to remain calm under pressure

Responsibilities

• Provide support to Directors and Senior Officers across the Housing, Environment and Healthy Communities group
• Coordinate partnership and governance meetings and take minutes
• Diary management and handling enquiries (phone, post, email, social media)
• Handle invoices, raise orders, and update systems and spreadsheets
• Assist programmes and projects, taking notes, recording actions, and contributing to core documents
• Assist senior officers with governance responsibilities (FOI, SARs, risk, assurance, performance)
• Support project administration, including planning and documentation
• Undertake other responsibilities appropriate to the grade of the post

Skills

Diary management

Meeting coordination

Responding to enquiries

Minutes taking

Administrative support

Financial administration

Problem solving

Communication

Teamwork

Education

GCSEs including Maths & English (4+)

Level 2 Business Administration Principles Certificate

Tools

Microsoft Office (Outlook, Teams, Word, Excel)

Job description

Gateshead Council seeks an organized administrative professional to support Directors and Senior Officers within the Housing, Environment and Healthy Communities group. You will manage diaries, coordinate governance meetings, take minutes, and respond to enquiries while handling invoices and providing programme support.

The role involves assisting with projects, preparing papers, and helping with FOI/SAR processes, risk, and performance activities.