Senior Adjuster - Liability Claims

Davies; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Senior Adjuster for Liability Claims, focusing on investigating and managing casualty claims. This role offers flexibility with home-based work covering the North East of England. Ideal for experienced candidates eager to develop their skills.

Benefits

Leadership training programs

Funding for professional qualifications

Flexible working options

Pension scheme with contributions

Enhanced maternity, paternity, and adoption pay

Qualifications

• Experience in handling Casualty Claims.
• Knowledge of insurance and the insurance market.

Responsibilities

• Liaising with Insurers, Policyholders, and Brokers.
• Investigating assigned claims in the field or from the desk.
• Preparing Preliminary Reports with findings.

Skills

Casualty Claims

Insurance Knowledge

Legal Principles

Communication

Customer Service

Teamwork

Planning

IT Skills

Job description

Senior Adjuster - Liability Claims

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Leeds

Description

Location: North East of England/Remote
Hours: 35 hours per week, Monday-Friday

This role is home-based covering caseloads in the North East of England; therefore, travel in this area is necessary.

Our Opportunity:

Davies is seeking an experienced Liability Loss Adjuster to join our expanding Casualty team.

At Davies, we value transferable skills and qualities that focus on what you can bring to the role.

This role is suitable for an experienced Casualty Adjuster/investigator looking for a new challenge, who is ambitious and eager to develop their skills and knowledge.

What will your day look like:

• Liaising with Insurers, Policyholders, and Brokers
• Investigating assigned claims in the field or from the desk
• Gathering all necessary evidence and documentation
• Preparing Preliminary Reports with findings and comments
• Assessing Policy Indemnity, Legal Liability, Quantum, and Tactics
• Deciding on appropriate actions for case resolution
• Negotiating settlements within authority limits when appropriate
• Communicating professionally with all parties to progress cases
• Handling cases according to client requirements and documented procedures
• Maintaining proper reserves through regular reviews
• Staying updated on relevant technical changes and participating in training
• Performing any other reasonable instructions from line managers in line with business needs

Skills, Knowledge & Expertise

• Experience in handling Casualty Claims
• Knowledge of insurance and the insurance market
• Understanding of legal principles, regulations, Acts, etc.
• Knowledge of Civil Procedure Rules and the Claims Portal
• Excellent communication skills at all levels
• Strong customer service skills
• Ability to work effectively as part of a team
• Good planning and organizational skills
• Responsibility for managing your workload
• Flexibility and adaptability
• Strong IT skills

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programs
• Funding for professional qualifications
• Learning opportunities through Thrive at Davies

Environmental & Social Initiatives

• The Davies Foundation
• Funding for local charities
• Pennies To Heaven
• Employee Resource Groups
• Volunteer programs

Financial Health

• Pension scheme with 5% employee and 5% employer contributions
• My Choices benefits: High Street discounts, financial wellbeing resources
• Life assurance: 4x salary
• Referral bonuses
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity, and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing center with various support programs
• Discounts at UK retailers
• 24/7 confidential helpline (EAP)
• Holiday entitlement: 25 days, increasing to 26 after 5 years, 27 after 10 years
• Flexible working options including hybrid, remote, or office-based
• Casual dress code
• Inclusive policies on menopause, fostering, fertility, sabbaticals, and support for baby loss and miscarriage
• Flexible benefits such as holiday purchase, health cash plans, and BUPA dental plans

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