Domestic Major Loss Adjuster

Political, International and Development Studies Student Association; Leeds; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Domestic Major Loss Adjuster for a home-based role covering Leeds and surrounding areas. This position offers a unique opportunity to manage high-value domestic claims, ensuring a customer-centric approach and delivering effective resolutions. With a competitive salary, generous benefits including a pension scheme and performance bonuses, this role is ideal for insurance professionals passionate about making a difference in the claims process. Join a supportive team that values inclusivity and offers flexibility in working arrangements.

Benefits

Competitive salary

8% performance bonus

Generous pension scheme

29 days holidays plus bank holidays

Discounts on Aviva products

Free Aviva shares annually

Flexible benefits

Paid volunteering days

Wellbeing support

Qualifications

• Proven track record in handling high-value domestic claims.
• Experience with subrogation, underwriting, and ABI report writing.

Responsibilities

• Deliver customer-focused service by managing household claims from start to finish.
• Handle claims with a focus on cost-effectiveness and customer satisfaction.

Skills

Experience managing complex home claims

Cert CII qualification

Technical insurance principles knowledge

Understanding of building practices

Customer satisfaction focus

Education

Cert CII

Dip CII (aspirational)

CILA qualifications

Job description

Join to apply for the Domestic Major Loss Adjuster role at Political, International and Development Studies Student Association

2 weeks ago Be among the first 25 applicants

We have a fantastic opportunity for a permanent Domestic Major Loss Adjuster, a home-based position visiting customers across Leeds, Yorkshire, and the M62 corridor, with travel throughout.

Are you passionate about high-value domestic home claims? Do you enjoy working in the field? If so, we'd love to hear from you!

A Bit About The Job

As part of Aviva's Technical Claims team, we seek an experienced insurance professional with a proven track record in handling high-value and complex domestic claims.

We are an in-house claims team for a leading market field claims service, providing a bespoke, hands-on service, managing all aspects of a claim from start to finish.

Your responsibilities include delivering customer-focused, cost-effective service by handling household and residential commercial claims from instruction to resolution within financial limits. The role involves travel across the UK and flexible working hours, potentially including evenings and weekends.

Skills And Experience We're Looking For

• Experience managing complex home claims, with losses exceeding £100,000.
• Qualified at least to Cert CII, with aspirations for Dip CII; comparable CILA qualifications are accepted.
• Deep knowledge of technical insurance principles, with experience in subrogation, underwriting, and ABI report writing.
• Understanding of building practices and regulations related to property reinstatements and tendering processes.
• Proven track record of managing claims end-to-end with a focus on customer satisfaction.

What You’ll Get For This Role

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity of 8% of annual salary, based on performance
• Generous pension scheme with up to 14% contribution from Aviva
• 29 days holidays plus bank holidays; option to buy or sell up to 5 days
• Discounts on Aviva products and other retailers, up to 40%
• Up to £1,200 of free Aviva shares annually via the Matching Share Plan
• Supportive policies including parental and carers leave
• Flexible benefits, including sustainability options like cycle to work
• Paid volunteering days and wellbeing support

Inclusivity & Application Process

We are committed to inclusivity and welcome applicants from all backgrounds. We encourage you to apply even if you don't meet every qualification. We consider flexible working arrangements and will interview every disabled applicant who meets the minimum criteria. Please notify us of any disclosed disability upon application.