Senior Actuarial Analyst

Diligenta; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits as a Senior Actuarial Analyst in a forward-thinking company dedicated to transforming client operations. Join a dynamic team where you'll utilize your analytical expertise to investigate and enhance complex actuarial models, while providing clear, actionable solutions to clients. This role emphasizes collaboration with internal teams and external stakeholders to ensure high-quality outcomes that meet regulatory standards. If you're passionate about personal development and thrive in a supportive environment that values positive change, this position is perfect for you.

Qualifications

• Minimum of 3 years' experience in actuarial roles within Life and Pensions sector.
• Strong communication skills to explain complex ideas clearly.

Responsibilities

• Investigate, validate, and enhance complex calculations and actuarial models.
• Collaborate with teams and stakeholders to implement changes.

Skills

Analytical Skills

Communication Skills

Mentoring and Coaching

Problem-Solving

Client Management

Education

Experience in Actuarial Roles

Experience with Defined Contribution Pensions

Tools

Microsoft Excel

Job description

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

An exciting opening has arisen. We're seeking a Senior Actuarial Analyst to join our dynamic operations team. In this role, you will join a team of Actuarial Analysts to service client calculation queries, work closely with clients and other stakeholders, and contribute to the evolution of an expanding business. This is an excellent opportunity to join an ever-expanding business where your expertise will be highly valued.

What you'll be doing

• Use analysis techniques to investigate, validate, and enhance complex calculations and actuarial models.
• Analyse and assess complex calculations for clients, delivering clear, actionable solutions in line with the client's expectations and with consideration to Consumer Duty requirements.
• Collaborate with internal teams and external stakeholders to implement changes—whether regulatory, client-driven, or corrective.
• Support the operations teams to respond to customer queries, by answering calculation-related queries, recalculating values, and correcting policy errors when needed.
• Ensure all work meets the expected standards, including but not limited to Actuarial Technical Standards and is completed to a high quality on time and within agreed budgets.

What we're looking for

• Minimum of 3 years' experience in actuarial roles within the Life and Pensions sector, ideally experience with defined contribution pensions.
• Strong communication skills, with the ability to explain complex ideas clearly to a wide variety of audiences.
• Proven ability to provide mentor and coaching support to individuals.
• Experience in outsourced service and client quote management.
• Exceptional analytical skills, with confidence in handling large datasets under tight deadlines.
• Proficiency in Microsoft Excel (advanced functions, modelling, and automation a plus).
• A structured, methodical approach to problem-solving and continuous improvement.
• Commitment to personal development, seeking opportunities to develop knowledge across products and platforms.