Senior Accounts Executive — Client Success & Growth

Pertemps Network Group; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

A specialized organization in mail and print services is seeking a Senior Accounts Executive to support client account management through administrative coordination and proactive client communication. The ideal candidate should possess knowledge of UK and international postal services, experience with Salesforce and Tharstern MIS, along with proficiency in Microsoft Office. This permanent, full-time position is based in Birmingham with a mid-senior level seniority. The role offers the opportunity for growth within a dynamic team focused on delivering high-quality client services.

Qualifications

• Knowledge of postal services (UK & International) is desirable.
• Experience with Salesforce and Tharstern MIS preferred, but training will be provided.
• Proficient in Microsoft Office package including Excel, Outlook, Teams, and Word is desirable.

Responsibilities

• Support team with administration and campaign coordination.
• Be a point of contact for clients, keeping them updated.
• Raise invoices within 48 hours of mailing dispatch.
• Enhance client experience through proactive initiative.
• Maximize profit margins by reducing buying costs.
• Develop knowledge within the mail & post industry.
• Identify areas for process improvement.

Skills

Knowledge of UK & International postal services

Experience of Salesforce

Experience of Tharstern MIS

Microsoft Office Package (Excel, Outlook, Teams, Word)

Tools

Salesforce

Tharstern MIS

Job description

A specialized organization in mail and print services is seeking a Senior Accounts Executive to support client account management through administrative coordination and proactive client communication. The ideal candidate should possess knowledge of UK and international postal services, experience with Salesforce and Tharstern MIS, along with proficiency in Microsoft Office. This permanent, full-time position is based in Birmingham with a mid-senior level seniority. The role offers the opportunity for growth within a dynamic team focused on delivering high-quality client services.