Senior Account Specialist

Randstad Internal Resourcer; Belfast City District; In loco; GBP 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

Randstad Inhouse Services is recruiting for a Senior Account Specialist based in Belfast to support on-site operations across a key Caterpillar account. The role requires embedding into the client environment, understanding roles and recruitment needs, and delivering end-to-end staffing solutions from our Springvale site.

You will drive attraction strategies, mentor team members, manage payroll and HR queries, and maintain strong client relationships while meeting tight deadlines and SLAs.

Competenze

• Supervisory or team-leading experience.
• Understanding of volume recruitment management.
• Ability to meet tight deadlines and follow strong processes.
• Excellent stakeholder communication across levels.
• Able to work under pressure and adapt.

Mansioni

• Developing and implementing strategies to attract the best people to the business.
• Supporting, mentoring and skill sharing with all team members.
• Induction support of team temp staff.
• PPE organisation.
• Payroll.
• ER/HR queries.
• Creating strong relationships with the client and a customer-focused approach.
• Supporting the workforce.
• Adhering to strict deadlines and SLAs.
• Monthly reporting to key stakeholders within the business.
• Key stakeholder engagement and on-site communication.
• Conduct regular floor walks with the client.
• Issue resolution / escalation.
• Standing in for the Account Manager when required.
• Occasional travel to the Larne site.

Conoscenze

Supervisory experience

Team leadership

Volume recruitment

Communication skills

Deadline driven

Prioritisation

Descrizione del lavoro

Senior Account Specialist - Belfast

Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on-site locations throughout the UK, and we have an exciting opportunity to join us supporting the on-site operations in multi locations across a key account Caterpillar, covering the UK region but being primarily based at our Springvale site.

This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for.

You will be responsible for:

• Developing and implementing strategies to attract the best people to the business
• Supporting, mentoring and skill sharing with all team members
• Induction support of team temp staff
• PPE organisation
• Payroll
• ER/HR queries
• Creating good relationships with the client and customer focus
• Supporting the workforce
• Adhering to strict deadlines and SLAs
• Monthly reporting to key stakeholders within the business
• Key stakeholder engagement and communication on site
• Conduct regular floor walks with the client
• Issue resolution / escalation
• Standing in for the Account Manager when required
• The occasional travel to our site in Larne

To be successful in this role you will have:

• You should be able to example supervisory or team leading experience
• An understanding of volume recruitment management would be desirable
• Know the commercial importance of working with tight deadlines and strong processes
• Have excellent communication skills and capable of dealing with stakeholders at all levels
• Possess the ability to work under pressure
• Be a very adaptable & flexible worker, able to prioritise well

Randstad values diversity and promotes equality. We are an inclusive employer and welcome applications from all sections of society.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)