Senior Account Manager - Production

JR United Kingdom; Manchester; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Account Manager to lead client relationships and drive impactful healthcare campaigns. In this dynamic role, you will collaborate with a talented team to deliver innovative solutions that resonate with audiences. Your expertise in client management and healthcare will be pivotal in navigating complex challenges and ensuring project success. This forward-thinking agency offers a supportive environment with opportunities for growth, making it an exciting place to advance your career. Join us to make a meaningful impact in the healthcare sector and enjoy a range of benefits that enhance your work-life balance.

Benefits

Hybrid Working

28 days annual leave

Option to buy/sell holidays

Early Friday finish

Enhanced family leave

Extensive L&D support

Sabbatical opportunities

Interest-free travel loans

Cycle to work scheme

Life insurance

Qualifications

• 3+ years of experience in a similar role, preferably in healthcare.
• Strong client-facing skills and project management expertise.

Responsibilities

• Lead contact for clients, ensuring effective communication and project delivery.
• Oversee financial interactions and maintain good billing practices.
• Build trusting relationships with clients and manage internal teams.

Skills

Client Management

Healthcare Knowledge

Creative Brief Development

Project Management

Financial Oversight

Education

3+ years in Account Management

Job description

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Client:

Havas Lynx

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?

At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.

Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.

We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter.

Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays.

Our Role:

As a Senior Account Manager at Havas Lynx, you are the lead contact for both your clients and team, whilst supporting the Account Director in contributing to the strategic development and direction of your accounts. You will personally deliver an efficient, effective and profitable service to clients, whilst inspiring and supporting the client services team to deliver the same. You should be confident in managing all projects through agency systems and procedures, proactively liaising with internal teams whilst overseeing the activity of junior team members. You will support the Account Director in meeting and exceeding key performance indicators in respect of client satisfaction, business development and profitability.

What you can expect to be doing:

• You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
• You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns.
• You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs.
• You will work with the Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget.
• You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief.
• You will assist the Account Director in overseeing financial interactions on the accounts and guarantee good financial health and billing practices.
• You will partner with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering.
• You will take a proactive approach to identifying and initiating business opportunities with new and existing clients.

This role could be a great fit for you if:

• You have previous experience in a similar role - this is not a graduate role (3 years +)
• Healthcare experience would be preferred
• Experience working on creative briefs and production
• Experience working on client accounts
• Client facing experience
• Confidence and eagerness to learn and develop

What you can expect from us:

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

You can also expect a whole host of benefits, including:

• Hybrid Working – 3 days in the office (flexible working options are available for in-office days)
• Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
• Option to buy, carry or sell holidays
• Early Friday finish throughout the year
• Seasonal working hours
• Enhanced family leave, pay and return to work benefit scheme
• Extensive L&D support
• Sabbatical opportunities
• Season ticket interest-free loans for travel
• Cycle to work scheme
• Life insurance (4x salary)
• Company pension scheme
• Fully compensated company events
• Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
• 24/7 access to a free, confidential and independent Employee Assistance Programme

Get in touch to find out how we can make an impact that matters together.