Senior Account Manager (Medical Education)

Ogilvy UK; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading healthcare communication agency seeks a Senior Account Manager to drive a key account in Cardio Renal Metabolic healthcare. The role involves managing projects, developing client relationships, and leading a cross-functional team to exceed client expectations. Candidates should have a strong background in medical education and project management, with a proactive approach to client needs.

Benefits

Private Medical Cover OR Monthly Leisure Allowance (£45)

Dental Cover

25 days annual leave plus day off for your birthday

Volunteering day

Access to Employee Assistance Programme

L&D resources and coaching

Pension scheme with contributions up to 17.5%

Season ticket loans

Cycle-to-work

Property rental assistance

Employee discounts

Qualifications

• Experience as an Account Manager/Senior Account Manager in Medcomms or MedEd.
• Proven success in managing medical education projects.
• Good understanding of pharma regulations.

Responsibilities

• Lead and deliver multiple medium and large projects.
• Assist in financial management of the account.
• Manage and develop team members.

Skills

Client-focused approach

Time management

Relationship building

Strategic guidance

Job description

Senior Account Manager (Medical Education)

London, United Kingdom

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact, and we are committed to attracting, growing, and retaining the best talent in the industry.

Ogilvy Health UK comprises healthcare communication specialists across medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are unique: we blaze new trails; foster a culture of creativity and innovation; challenge and change; and recognize and reward our team.

In medical education, our approach combines biomedical science, learning theory, and behavior change to create impactful medical and professional education. We are ‘Scientifically Grounded, Creatively Driven’.

About the Role

Are you a driven and experienced Senior Account Manager ready to advance your career? Lead a dynamic, expanding account in the critical and evolving field of Cardio Renal Metabolic (CRM) healthcare. This is your opportunity to significantly impact one of our most valuable partnerships, aiming to improve patient outcomes in these vital therapeutic areas.

As a Senior Account Manager, you will be the key driver of this account’s success, acting as a strategic leader internally and for our client. You will work closely with our Business Director, Scientific Director, and a talented cross-functional team to develop and implement innovative strategies that meet our client's evolving needs and exceed expectations in the CRM space.

What You’ll Do

• Assist in the overall financial management of the account;
• Lead and deliver multiple medium and large projects, including symposia, booths, congresses, scientific communications, social & patient engagement initiatives;
• Maintain an understanding of all projects across the account;
• Review materials for alignment with client brief and objectives, and confidently discuss these with clients;
• Regularly review the account program and client objectives with the Account Director; proactively advise on external issues impacting the account; provide leadership and expertise to the team;
• Manage and develop team members; line management; contribute to business growth through organic and new business proposals.

What You’ll Need

We seek candidates who demonstrate a proactive, client-focused approach and serve as positive role models for junior team members. You should apply high standards, adapt your communication style to your audience, present confidently, and build strong relationships with clients while offering strategic guidance.

• Previous experience as an Account Manager / Senior Account Manager within a Medcomms or MedEd agency;
• Proven success in managing and delivering medical education projects and financial management;
• Excellent time management skills; dependable, conscientious, and reliable; capable of prioritizing and meeting deadlines;
• Good understanding of pharma regulations;
• A desire to grow the business and personally develop, challenging the status quo and developing innovative solutions;
• Benefits include Private Medical Cover OR Monthly Leisure Allowance (£45), Dental Cover, 25 days annual leave plus day off for your birthday, volunteering day, access to Employee Assistance Programme, L&D resources, coaching, pension scheme with contributions up to 17.5%, season ticket loans, cycle-to-work, property rental assistance, and employee discounts.

We aim to attract diverse talent and be the employer of choice in the UK. We are committed to inclusion, diversity, and equity, ensuring all candidates feel welcome and valued. We support adjustments for applicants with disabilities and participate in the Disability Confident Scheme. Please indicate if you require adjustments during the application process.

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