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Senior Account Manager - Medical Communications

Dynamic Talent Consulting

Greater London

Hybrid

GBP 45,000 - 55,000

Full time

Yesterday

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Job summary

A leading medical communications agency in London seeks a Senior Account Manager to join their dynamic team. The role involves managing client programs, mentoring junior staff, and delivering outstanding medical communications projects. Ideal candidates will have a life sciences degree and significant experience in the field, with a focus on building strong client relationships and innovative project execution.

Qualifications

Significant experience working in Medical Communications (agency/pharma).
High level of drive, motivation, and initiative.
Excellent communication and interpersonal skills.

Responsibilities

Manage client programmes, ensuring projects are delivered on time and within budget.
Oversee client teams and contribute to new business planning.
Mentor junior team members and support their career development.

Skills

Communication

Problem-solving

Motivation

Education

Degree (science, preferably life science)

Senior Account Manager - Medical Communications

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Dynamic Talent Consulting provided pay range

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Base pay range

Senior Account Manager – Medical Communications

Position: Senior Account Manager

Location: London (hybrid – 2 days in London office)

Contract Type: Permanent

Salary: Up to £55k

Start: ASAP

This is an exciting opportunity to join a dynamic and fast-growing boutique medical communications agency in London! As an experienced member of the client services team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the division.

The Senior Account Manager plays a crucial role within the company, serving as the key link between clients and internal teams, ensuring strong relationships and seamless project execution. They also play a vital role in mentoring and guiding junior team members in their career development. Beyond delivering on client briefs, the Senior Account Manager proactively explores innovative and more effective strategies to achieve the client's overarching goals.

Managing various projects, you will take pride in delivering outstanding medical communications projects (including congress activities, training materials, websites, iDetail aids and digital applications) while staying highly organised and proactive to meet client needs. Driven to develop and exceed expectations across all accounts, you will serve as a mentor and role model to the junior team, setting the standard for quality and client service excellence.

With a welcoming and collaborative team environment, personalised coaching, and a tailored training program, alongside an extensive benefits package, my client deeply values the unique qualities of each employee. They are dedicated to supporting career development and providing opportunities for advancement that align with and enhance each team member’s strengths.

Role & Responsibilities:

Take ownership of client programmes, working closely with colleagues and clients to ensure projects are delivered on time and within budget
Manage client-related financial operations, collaborating with the finance team as needed to monitor budgets, recoverability, and final reconciliations
Assist senior team members in providing strategic counsel, refining insights, and identifying opportunities to enhance client outcomes
Oversee client teams and contribute to new business planning, working alongside senior personnel to expand client relationships
Identify potential challenges in programme delivery, proactively considering solutions and escalating to senior leadership when necessary
Ensure all materials meet high standards before client submission, minimizing the need for senior-level revisions
Review team outputs, providing clear and constructive feedback on tone, messaging, and creative direction
Play an active role in developing strategic plans, proposals, and key client documents
Lead and participate in creative sessions to drive new business opportunities and organic growth
Represent the agency at client meetings and international events, ensuring seamless project execution
Assess project performance, identifying strengths and areas for future development
Continuously expand understanding of client businesses, industry trends, and competitive landscapes, making informed recommendations
Line manage and mentor junior team members, conducting performance reviews and supporting career development
Keep the team informed on priorities, deadlines, and key decisions, involving senior leadership as necessary
Refine feedback and coaching skills, fostering a culture of learning and growth within the team
Maintain and expand key industry contacts, sharing insights and opportunities with the team

Requirements:

Degree (science, preferably life science)
High level of drive, motivation, and initiative
Excellent communication and interpersonal skills
Ability to problem-solve effectively and make decisions
Awareness of industry guidelines and best practice and their application
Significant experience working in Medical Communications (agency/pharma)

#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma

Senior Account Manager – Medical Communications

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Project Management, Science, and Education
Industries
Public Relations and Communications Services, Marketing Services, and Pharmaceutical Manufacturing

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