Senior Account Manager (Defence)

CACI Ltd; Bristol; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Account Manager to drive growth and enhance client relationships within the MOD sector. This role involves strategic client management, business development, and team leadership, offering a unique opportunity to shape the future of the Mood product and consultancy offerings. The ideal candidate will thrive in a collaborative environment, leveraging their expertise to foster long-term partnerships and deliver innovative solutions. With a competitive salary and a comprehensive benefits package, this position promises both professional growth and personal satisfaction.

Benefits

Flexi-time

Hybrid working

L&D budget for training

Monthly social events

Matched pension

Health care package

Qualifications

• Experience in Senior Customer Management or Business Development roles.
• Ability to manage long-term relationships with key stakeholders.

Responsibilities

• Ownership of key strategic client relationships.
• Lead commercial negotiations and manage client relationships.

Skills

Customer Management

Business Development

Stakeholder Management

Commercial Negotiations

Team Management

Job description

15 November 2024

We are the Information Intelligence Group (IIG) of CACI UK, a specialist software consultancy providing new bespoke solutions to solve our customers complex operational problems. Working as part of the Mood business at CACI IIG, we are looking for a Senior Account Manager to play a leading role in our growing team. MooD is a large-scale data visualisation platform designed to bring disparate systems together into a single, coherent working model for management and future planning.

At IIG, there’s no such thing as a typical solution – we’re looking for talent that can keep up with our clients’ challenges, and set the pace for new ideation. We value intelligence and fast learners, flexibility and excitement about tackling every new opportunity. Our work is highly collaborative, so friendly relationship builders are vital to our teams.

The Opportunity:

As a key member of the Mood leadership team, your focus will be on the continued growth and expansion of the Mood product and consultancy offerings. Building on our highly successful business and established relationships within the MOD and related partners, you will play a leading role in managing and growing Mood’s influence through consultative engagement, maintaining stakeholder relationships and broadening Mood’s reputation and footprint within the sector.

This is a broad ranging and fascinating role which involves sales, leadership, people management, client relationship management, business development and team management skills.Typical responsibilities include:

• Ownership of key strategic client relationships
• Identification and proactive shaping of new opportunities with target clients.
• Working with the Mood Leadership Team to secure profitable Mood orders which support Mood revenue growth, including upselling and cross-selling, identifying opportunities to grow business with existing clients and strategic partners.
• Leading commercial aspects of CACI’s proposals to Mood clients, supported by CACI’s legal team as well as Technical Leads.
• Working with Technical Leads to identify the development of propositions to take to market, that reflect a deep understanding of the domain and client needs.
• Working closely with Technical and Delivery Leads to identify current and upcoming gaps and ensuring this is fed into forecasting and resource pipeline.
• Working with the wider Mood and IIG teams to deliver competitive bids, including identification of internal resources and partners needed to deliver a winning bid.

The Fit:

The successful candidate will have previous experience in a Senior Customer Management or Business Development role, working with MOD customers. You will have experience of:

• Managing, developing and maintaining long-term relationships with influential stakeholders.
• Driving account growth through new business capture and the expansions of offerings to existing customers.
• Leading commercial negotiations across a range of commercial approaches and software delivery methodologies.
• Managing client relationships, ensuring we meet client goals while achieving company commercial objectives.
• Leading and mentoring junior staff

Due to the industries we work in, we require the successful candidate to be able to obtain high level security clearance. To qualify for this, you must be a British citizen and have lived permanently in the UK for the last 5 years.

Why work for us?

The Senior Account Manager role is an excellent opportunity, and CACI reward their staff well with a competitive salary and impressive benefits package which includes:

• Flexi-time: 37.5 hour weeks to structure how you want.
• Hybrid working: Work from one of our offices or from home - you choose
• L&D: Budget for conferences, training courses and other materials.
• Social: Fantastic culture with monthly social events.
• Future You: Matched pension and health care package.

We offer a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. We also offer self-directed career progression, that fosters opportunities for success for us and our business.

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.