Senior Account Manager - CRM & Multi-Channel Growth

Havas CX helia; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Havas CX helia seeks a Senior Account Manager in London/hybrid to support flagship accounts across CRM, paid media, event activations, and more. The ideal candidate will have 4-6 years’ experience in integrated marketing, excellent CRM management skills, and be adept at handling multiple workstreams effectively. The role requires strong communication skills and collaboration with creative and data teams to deliver high-quality outputs. This is an opportunity to thrive in a fast-paced, innovative environment.

Qualifications

• 4–6+ years’ experience in a digital, CRM or integrated marketing agency.
• Strong grounding in CRM, customer journeys and marketing automation.
• Strong organisational skills with the ability to manage multiple workstreams.

Responsibilities

• Lead delivery of CRM programmes including email, SMS, and lifecycle journeys.
• Support paid media campaign planning including social and display.
• Manage client requests related to events and sponsorships.

Skills

CRM management

Client communication

Project management

Data analysis

Collaboration

Tools

Salesforce Account Engagement

Media planning tools

Job description

Havas CX helia seeks a Senior Account Manager in London/hybrid to support flagship accounts across CRM, paid media, event activations, and more. The ideal candidate will have 4-6 years’ experience in integrated marketing, excellent CRM management skills, and be adept at handling multiple workstreams effectively. The role requires strong communication skills and collaboration with creative and data teams to deliver high-quality outputs. This is an opportunity to thrive in a fast-paced, innovative environment.