Senior Account Manager

Kinetics Group; Sheraton; On-site; GBP 2,000 - 4,000; Full time

Job summary

Kinetics Group in Cairo's Sheraton area is seeking an experienced Account Manager to lead key client relationships, develop strategies, and drive growth across integrated campaigns.

You will coordinate with creative, media, digital, content, and development teams, mentor junior staff, and deliver regular performance insights using analytics tools to optimize ROI for multiple high-value clients. The role demands strategic thinking and strong communication across disciplines.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 5 years of account management experience in marketing/digital agency.
• Proven track record with high-net-worth client accounts.
• Strong knowledge of marketing strategies, digital platforms, and campaign execution.
• Excellent communication, presentation, and negotiation skills.
• Proficient with project management tools (Asana, Trello, Jira).
• Analytical mindset with proficiency in performance tracking and reporting.
• Multilingual abilities are a plus (English is an asset).

Responsibilities

• Serve as the primary liaison between the agency and the client, ensuring clear evident communication and strong relationships.
• Develop a deep understanding of each client’s business, market, competition, and goals.
• Anticipate client needs and proactively offer strategic recommendations to drive business growth.
• Lead client meetings, presentations, and quarterly business reviews.
• Develop and execute account strategies aligned with client objectives and KPIs.
• Collaborate with internal teams (creative, media, digital, content, and development) to deliver integrated campaigns.
• Identify upsell and cross-sell opportunities to expand client engagements.
• Monitor market trends and competitive activity to consider in clients’ strategies.
• Track, analyze, and report on campaign performance using relevant tools and analytics platforms.
• Provide actionable insights and recommendations for continuous improvement.
• Prepare and present post-campaign reports and ROI analyses.
• Mentor and support junior account managers and account executives.
• Foster a collaborative, solution-oriented environment across departments.
• Ensure alignment between the client services team and all other agency teams.

Skills

Time Management

English B2

Leadership

Creativity

Team leadership

Collaboration

Problem-solving

Critical thinking

People management

Communication

Presentation

Education

Bachelor’s degree in Marketing, Communications, Business, or related field

Tools

Asana

Trello

Jira

Google Analytics

Job description

Kinetics Group

Sheraton Heliopolis

15/08/2025

30/09/2025

Full-time

3-5+ years of experience

Number of opening: 1

Bachelor’s degree in Marketing, Communications, Business, or related field.

Key Responsibilities

Client Relationship Management

• Serve as the primary liaison between the agency and the client, ensuring clear evident communication and strong relationships.
• Develop a deep understanding of each client’s business, market, competition, and goals.
• Anticipate client needs and proactively offer strategic recommendations to drive business growth.
• Lead client meetings, presentations, and quarterly business reviews.

Strategic Account Planning

• Develop and execute account strategies aligned with client objectives and KPIs.
• Collaborate with internal teams (creative, media, digital, content, and development) to deliver integrated campaigns.
• Identify upsell and cross-sell opportunities to expand client engagements.
• Monitor market trends and competitive activity to consider in clients’ strategies.

Performance Analysis & Reporting

• Track, analyze, and report on campaign performance using relevant tools and analytics platforms.
• Provide actionable insights and recommendations for continuous improvement.
• Prepare and present post-campaign reports and ROI analyses.

Team Leadership & Collaboration

• Mentor and support junior account managers and account executives.
• Foster a collaborative, solution-oriented environment across departments.
• Ensure alignment between the client services team and all other agency teams.

Required

Qualifications & Skills

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 5 years of experience in account management, preferably in a marketing, advertising, or digital agency.
• Proven track record of managing high-NetWorth client accounts and delivering results.
• Strong understanding of marketing strategies, digital platforms, and campaign execution.
• Excellent communication, presentation, and negotiation skills.
• Strong project management abilities with experience in tools like Asana, Trello, Jira, or similar.
• Analytical mindset with proficiency in performance tracking and reporting tools (e.g., Google Analytics, social media analytics).
• Familiarity with media buying, influencer marketing, and brand strategy “is an Asset”
• Ability to speak multiple languages ( English is an Asset).

Skills : Time Management, English B2, Leadership, Creativity, Team leadership & collaboration, Problem-solving & critical thinking, Excellent leadership and people management abilities, Strong communication and presentation skills