Senior Account Manager

Ronald James Ltd.; North East, Newcastle upon Tyne; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager with a passion for digital marketing. This role involves coordinating diverse marketing campaigns, managing client relationships, and ensuring the delivery of measurable results. The ideal candidate will have a strong background in both B2B and B2C environments, with hands-on experience in PPC and SEO. Join a dynamic team where your skills in communication and problem-solving will thrive, and contribute to the growth of clients across various industries. If you are ready to take the next step in your career, this is the opportunity for you!

Qualifications

• 4+ years in a client-facing or strategic role, ideally in digital marketing.
• Hands-on experience with PPC and SEO is essential.

Responsibilities

• Manage delivery of digital marketing campaigns across multiple sectors.
• Build strong client relationships and provide performance updates.

Skills

Client-facing experience

Digital marketing channels

PPC

SEO

Communication skills

Problem-solving skills

Organisational abilities

Commercial awareness

Tools

CRM software

Job description

Are you an experienced Account Manager with a strong understanding of digital marketing, passionate about working with both B2C and B2B clients across a wide range of industries? If so, this could be the ideal next step in your career.

Some of the responsibilities:

1. Coordinating and managing the delivery of a variety of digital marketing campaigns across multiple sectors.
2. Aligning internal teams to ensure consistent delivery of value and measurable impact for clients.
3. Managing client and stakeholder relationships throughout the full campaign lifecycle, providing performance updates and commercial insights.
4. Building strong, trusted relationships with client contacts by understanding their markets and identifying opportunities to support business growth.
5. Handling budget management from estimation through to invoicing, and ensuring accurate data entry into the CRM.
6. Managing service orders and purchase orders efficiently.
7. Measuring client satisfaction and implementing improvements where required.

Some of the requirements:

1. At least 4 years of experience in a client-facing or strategic role, preferably within a digital marketing agency
2. Hands-on experience with digital marketing channels, particularly PPC and SEO
3. Excellent communication and interpersonal skills with a natural flair for building relationships
4. Strong problem-solving skills and the ability to influence and engage stakeholders
5. Strong organisational abilities, with confidence managing multiple clients and priorities
6. Commercial awareness and analytical skills to interpret and communicate insights clearly
7. A commitment to continual learning and personal development
8. A positive, team-oriented mindset and willingness to support others
9. An enthusiasm for sharing knowledge and mentoring colleagues

For more information on this role, apply now!