Account Manager

Primaire Consulting Ltd; Newcastle upon Tyne; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager to drive growth and build strong customer relationships in the North East region. In this field-based role, you will leverage your expertise in process instrumentation to deliver innovative solutions while managing existing accounts. Your commitment to customer satisfaction and ability to communicate effectively will be essential in fostering trust and credibility. Join a dynamic team and make a significant impact in a thriving sector, where your contributions will be valued and rewarded.

Qualifications

• Experience in account management or sales within automation or process industries.
• Understanding of ISO 9001 and Health and Safety regulations.

Responsibilities

• Develop and execute annual sales plans aligned with business goals.
• Manage and expand customer relationships to ensure satisfaction.

Skills

Account Management

Sales Strategy

Customer Relationship Management

Process Instrumentation Knowledge

Communication Skills

Self-Motivation

Education

Diploma or Degree in Engineering

Tools

CRM Systems

SAP

Job description

5 days ago Be among the first 25 applicants

Direct message the job poster from Primaire Consulting Ltd

As an Account Manager, you will play a key role in identifying customer requirements and delivering innovative, cost-effective solutions across a full range of flow, level, pressure, and temperature instrumentation. This is a field-based position covering the North East region of England, so you’ll need to be comfortable traveling to customer sites.

You’ll be responsible for managing existing accounts, building strong relationships, and driving growth through clear communication, technical expertise, and a customer-first mindset. A professional and responsive approach is essential to establishing credibility and fostering trust with clients.

Key Responsibilities

• Develop and execute an annual sales plan aligned with regional and business unit goals
• Monitor and grow order intake, sales revenue, and profit margins
• Provide accurate business forecasts, including timing and probability of success
• Manage and expand customer relationships to ensure satisfaction and loyalty
• Deliver presentations and product demonstrations; represent the business at conferences and exhibitions
• Maintain up-to-date market intelligence and share insights with sales, marketing, and management teams

Requirements

• Experience selling process instrumentation equipment
• Background in account management or sales within the automation or process industries
• Diploma or degree in a relevant engineering discipline (e.g., electronics, instrumentation)
• Understanding of ISO 9001 and the Health and Safety at Work Act
• Excellent interpersonal and communication skills with a customer-focused mindset
• Self-motivated and results-driven, with a strong work ethic
• Commitment to continuous learning and professional development
• Valid UK driving license (required for travel)
• Familiarity with CRM systems and SAP (desirable)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Engineering

• Industries

  Measuring and Control Instrument Manufacturing and Automation Machinery Manufacturing

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