Senior Account Manager

Buildots; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Buildots is seeking a Senior Account Manager to own and drive executive-level relationships with UK clients. You will nurture relationships with top stakeholders, understand client strategy, and help them achieve goals while growing Buildots' revenue.

The role requires 10+ years in construction management or similar, with strong communication and a knack for aligning technology with business processes. Hybrid work in London is expected, with travel for meetings and industry events.

Qualifications

• 10+ years of experience in Construction Projects Management or related field within UK Tier-1 contractors or engineering consultancies.
• Exceptional communication and interpersonal skills for executive-level engagements.
• Deep understanding of construction processes and their alignment with technology.

Responsibilities

• Develop and maintain relationships with key client stakeholders at executive level.
• Identify and create opportunities for up-selling and cross-selling within existing accounts.
• Monitor account health metrics and project revenue growth targets.
• Align Buildots product to client needs and drive executive sponsorship.
• Collaborate with product teams to relay customer feedback and requirements.
• Support clients with change management to implement Buildots.

Skills

Stakeholder management

Executive relations

Account management

Sales opportunities

Cross-selling

Communication

Travel willingness

Problem solving

Tools

CRM

Job description

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The £13 trillion construction industry has seen little disruption in the past 150 years. Buildots enables a game-changing, data-driven approach.

That's why we've raised more than $160 million from leading VCs and industry pioneers.

Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry. We grew immensely in 2025, and have set even more ambitious goals for 2026.

In the UK, Buildots' customers include many of the Tier-1 Principle Contractors, Consultants and Owners - Mace, Sir Robert McAlpine, Digital Realty, Wates, Kier, Multiplex & CBRE to name a few.

About the Role

We are looking for a Senior Account Manager to own and drive the executive-level stakeholder relationships with our UK clients. Our team of Account Managers are savvy Construction professionals, who serve as trusted advisors to our Exec-level customers. The core of their role is to nurture relationships with key clients, to understand our customers' business strategy and most pressing issues, help them achieve their goals and generate revenue growth for Buildots.

Key Responsibilities

• Develop and maintain strong relationships with key client stakeholders, focusing on company executives.
• Identify and pro-actively create opportunities for up-selling and cross-selling within existing accounts, working closely with our Account Executives.
• Monitor Account Health metrics and value generated for customers, to accurately project and secure revenue growth targets.
• Drive Executive-Level client sponsorship and product usage & manage these stakeholders' expectations, goals, challenges, and objectives. Aligning our product to meet their needs effectively.
• Drive internal and public advocacy to communicate Buildots' impact on the account, to support account expansions and our wider marketing efforts.
• Support our clients with the change management required to implement Buildots within their current processes.
• Collaborate with the product teams to communicate customer feedback, insights, and requirements for continuous product improvement.

Requirements

• 10+ years experience in Construction Projects Management, at a UK Tier-1 principle contractor, engineering consultancy and/or Owner/Developer. Previous experience in a tech company is NOT required.
• Exceptional communication, and interpersonal skills - we're looking for a people's person
• Possess a deep understanding of both project management and business processes in the construction industry, and their integration with technology.
• Experience in using new technologies on-site - an advantage.
• Demonstrate the ability to deliver high quality results both as part of a team and independently
• Proactive, with the ability to take a task from idea to production and thrive in a fast-paced startup working environment.
• A problem solver, thinking creatively to support our clients' needs
• Be willing to travel for client meetings and industry events
• Able to commit to working in the London office 3 days a week

Why Join Buildots

At Buildots, you'll be part of a mission-driven team shaping the future of one of the world's largest and most complex industries. You'll work alongside passionate colleagues, collaborate with industry-leading customers, and see your work translate directly into measurable impact on major projects. We offer the agility and ownership of a fast-growing startup, backed by strong funding and a product already trusted by top-tier organisations. We build tools that tackle real challenges for real teams. If you value meaningful work that makes a tangible difference, you'll thrive here.

To support our hiring process, we may leverage AI-powered tools for tasks such as application screening, resume analysis, and response evaluation. All decisions remain under the oversight of our recruitment team.

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