Senior Account Manager

Chambers and Partners; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Chambers and Partners in London seeks an experienced Account Manager to manage a portfolio of global law firm clients, driving revenue through upsell and cross-sell of Chambers’ data, intelligence and analytics products.

You will build senior relationships with Managing Partners, CMOs and Heads of Business Development, develop strategic account plans, and lead commercial conversations with a consultative, value-based approach. Hybrid role with UK travel.

Qualifications

• Proven track record in B2B sales or strategic account management.
• Experience selling in consultative, subscription-based environments.
• Ability to manage a portfolio and achieve revenue targets.
• Excellent stakeholder management and relationship-building skills.

Responsibilities

• Own and grow an established portfolio of key accounts, driving revenue through upsell and cross-sell.
• Develop and execute strategic account plans for long-term client value.
• Build relationships with Managing Partners, CMOs, and Heads of BD at global law firms.
• Lead commercial conversations using value-based selling.
• Maintain a strong sales pipeline with high-quality proposals and forecasts.
• Collaborate with research, editorial and marketing teams to maximize client value.

Skills

B2B sales

Stakeholder management

Confident communicator

Ownership mindset

Highly organised

Consultative selling

SaaS sales

Account management

Strategic upsell

Top-tier client relationships

Job description

Hybrid, 3 days in the office

We are looking for an experienced account manager with consistent success in expanding and retaining an existing portfolio of corporate B2B clients.

Working within our Key Account team, this role takes on the significant responsibility of working with some our largest and longest-tenured clients, consisting of the world’s leading Global law firms and professional services firms, selling across the range of Chambers’ core product offerings.

The ideal candidate will have experience working in a consultative, subscription sales environment, surpassing sales revenue targets through a combination of new business acquisition and account growth.

Why you should apply:

• Full ownership of an established book of business valued at c. £1.6m ARR.
• Huge opportunity to grow revenue within existing accounts across our expanding portfolio of data and intelligence solutions.
• Work with one of the most recognised and respected brands in the global legal industry, engaging directly with senior partners and BD leaders at top law firms.
• Act as a strategic partner to clients, helping firms understand and leverage their market position.
• Continued investment into new products and data-driven solutions, creating ongoing upsell opportunities.
• Sole responsibility for allocated jurisdictions, building deep, long-term client relationships.
• Face-to-face client engagement across the UK and opportunities to travel within Europe.
• Join a high-performing global sales team with strong support and clear career progression.
• Lucrative and achievable commission plan (90% of the global sales team hit their OTE in 2024.

Main duties and responsibilities:

• Own and grow an established portfolio of key accounts, driving revenue through strategic upsell and cross-sell of Chambers’ expanding suite of data, intelligence and analytics products.
• Develop and execute strategic account plans to maximise long-term client value, balancing short-term revenue opportunities with sustainable account growth.
• Build and maintain senior relationships across global law firms, engaging with key stakeholders including Managing Partners, Chief Marketing Officers and Heads of Business Development.
• Identify and unlock new revenue opportunities through detailed global account mapping, uncovering white space and engaging new buyers and influencers.
• Lead commercial conversations with clients, using value-based selling to position Chambers’ insights, data and analytics solutions as strategic tools for market positioning and competitive intelligence.
• Maintain a strong sales pipeline, producing high-quality proposals and providing accurate forecasting against monthly and quarterly targets.
• Collaborate cross-functionally with research, editorial and marketing teams to ensure clients derive maximum value from Chambers’ products and insights.

As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker’s door is always open.

We operate a hybrid working model, with the Sales team based in our Fleet Street office on Mondays, Wednesdays and Thursdays. Team members typically work remotely on the remaining days, though desks are available to book in the office on Tuesdays and Fridays if desired.

Skills and qualifications:

• Proven track record of success in B2B sales or strategic account management, consistently achieving or exceeding revenue targets.
• Confident communicator, capable of engaging and influencing senior stakeholders with credibility and clarity.
• Self-starter with a strong sense of ownership, able to manage a territory and portfolio of accounts with minimal oversight.
• Highly organised with excellent attention to detail, able to manage multiple priorities while maintaining high standards.
• Resilient and adaptable, comfortable operating in a fast-paced and performance-driven sales environment.
• Growth mindset with a “no limits” attitude, constantly looking for ways to improve performance and unlock new opportunities.
• Experience selling in a complex commercial environment, such as SaaS, professional services, data, intelligence, research or subscription-based solutions.
• Demonstrated ability to manage and grow high-value client accounts, identifying upsell and cross-sell opportunities within an existing customer base.
• Strong stakeholder management and relationship-building skills, with experience engaging senior decision-makers.
• Ability to translate client needs into compelling commercial value propositions, positioning products and services in a consultative and strategic way.
• Highly motivated and commercially driven, with a strong desire to exceed targets and deliver outstanding results.

About us

Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams.

We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.

This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.

Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.