Senior Account Manager

Pin Point Recruitment; East Midlands; Sur place; GBP 38 000 - 46 000; Plein temps

Résumé du poste

Pin Point Recruitment is seeking an experienced Senior Account Manager to take ownership of a major national client account in Nottingham. You will manage day-to-day relationships, oversee projects from brief to delivery, and work closely with internal teams to ensure deadlines and quality standards.

The role requires a strong understanding of litho printing, budgeting, and commercial awareness. You will lead a team of four, identify efficiency improvements, and have the opportunity to progress

Qualifications

• Experience managing large, complex national accounts.
• Strong understanding of litho printing and production processes.
• Proven ability to lead a small team and manage budgets.

Responsabilités

• Manage a large, complex national client account, acting as the main point of contact.
• Build and maintain relationships with key client stakeholders.
• Oversee projects from brief through planning, production and delivery.
• Apply litho printing knowledge to oversee production requirements.
• Coordinate with production, planning, logistics and other internal departments.
• Manage project budgets, costs, forecasting and financial reporting.
• Monitor deadlines, quality standards and account performance.
• Resolve client queries and operational issues quickly.
• Identify opportunities to improve processes, efficiency and profitability.
• Support and guide a team of four, ensuring work is prioritized and delivered.
• Ensure compliance with procedures and data protection requirements.

Connaissances

Account management

Litho printing knowledge

Budgeting & forecasting

Client relationship management

Team leadership

Description du poste

Senior Account Manager Location: Nottingham Salary: 42,000 Working Pattern: Fully on-site

Pin Point Recruitment is working with a well-established print and production business to recruit a Senior Account Manager to oversee a major national client account.

This is an exciting opportunity for an experienced Account Manager with a strong understanding of litho printing, who has previously managed large, complex accounts and is confident overseeing projects from start to finish.

The business would also consider an experienced Account Manager who is ready to take the next step into a senior position, provided they have the right account management experience and commercial understanding.

The Role

You will take ownership of a high-profile national account, managing the day-to-day relationship with the client and overseeing the full process from initial requirements through to production and final delivery.

Working closely with internal departments, you will ensure projects run smoothly, deadlines are met, budgets are controlled and the client receives a consistently high level of service.

You will also support and coordinate a team of four, helping to manage workloads, maintain standards and ensure the successful delivery of all account activity.

Key Responsibilities

• Manage a large, complex national client account, acting as the main point of contact.
• Build and maintain strong relationships with key client stakeholders.
• Oversee projects from initial brief through planning, production and final delivery.
• Use your knowledge of litho printing to understand production requirements, identify potential issues and ensure work is delivered to the required standard.
• Coordinate with production, planning, logistics and other internal departments.
• Manage project budgets, costs, forecasting and financial reporting.
• Monitor deadlines, quality standards and overall account performance.
• Resolve client queries and operational issues quickly and effectively.
• Identify opportunities to improve processes, efficiency and account profitability.
• Support and guide a team of four, ensuring work is prioritised and delivered effectively.
• Ensure work complies with company procedures, quality standards and relevant data protection requirements.

What We're Looking For

Essential Experience:

• Previous experience managing large, complex client accounts.
• A good understanding of litho printing and print production processes.
• Experience overseeing projects through multiple stages, from brief to delivery.
• Strong commercial awareness, including budgeting, cost control and financial reporting.
• Excellent client relationship management and communication skills.
• Experience coordinating multiple departments and managing competing priorities.
• Strong organisational skills and the ability to work under pressure.

• An established Senior Account Manager looking for a new challenge.
• An experienced Account Manager who has managed substantial, complex accounts and is ready to step up into a senior role.

You will need to be commercially minded, proactive and confident managing client expectations while balancing operational requirements and deadlines.

What's on Offer?

• The opportunity to take ownership of a major national account.
• A varied role covering client management, print production, budgeting and delivery.
• The opportunity to support and develop a team of four.
• A chance to progress into a senior position for the right candidate.