Senior Account Manager

Thrive - The Brand + Demand Agency; Congleton; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

28 days annual leave

IPA membership

Structured CPD via IPA

Job summary

Thrive - The Brand + Demand Agency is seeking a Senior Account Manager in the United Kingdom. You will lead client relationships, manage budgets and forecasts, and drive growth across B2B and B2C portfolios.

The role is client-facing and requires strategic input and leadership within a collaborative team. With 6+ years in an agency environment, you’ll coordinate cross-functional teams to deliver on briefs, maintain high-quality output, and mentor junior staff while contributing to pitches and

Qualifications

• Minimum of 6 years in an advertising, creative or integrated agency.
• Proven ability to manage client relationships and multiple accounts.
• Strong presentation and negotiation skills with a strategic mindset.

Responsibilities

• Lead day-to-day contact for a portfolio of accounts and nurture client trust.
• Own account scoping, budgets and forecasting to ensure on-brief delivery.
• Coordinate creative delivery, ensuring work aligns with briefs and timelines.
• Provide strategic input in briefs and reviews to raise the bar on output.
• Collaborate with Creative, PR and Digital teams and mentor junior colleagues.
• Identify opportunities for organic growth and contribute to pitches.

Skills

Account management

Client relationships

Budget management

Forecasting

Strategic thinking

Presentation skills

Mentoring juniors

Job description

We’re seeking a Senior Account Manager to join our team with at least 6 years previous experience in an advertising, creative or integrated agency environment.

This is a fantastic opportunity to work across the agency’s largest B2B and B2C client portfolio. You’ll work on brand strategy, advertising campaigns and digital marketing.

This is a client facing role and you’ll be encouraged to make a real impact whilst contributing ideas within a collaborative and supportive team.

What you’ll be responsible for:

Client Relationships

• Act as the lead day-to-day contact for a portfolio of accounts, building relationships that clients trust and value.
• Develop relationships with core clients in ways that support both retention and growth.
• Lead the preparation of materials for client meetings and presentations, ensuring these are clear, accurate and considered.
• Lead client discussions on the accounts you run, articulating the rationale behind creative and strategic decisions.

Account & Commercial Management

• Take ownership of assigned accounts, ensuring projects are delivered on time, to brief and to budget.
• Lead scoping and budget management, ensuring work is commercially sound from the outset and remains so as it evolves.
• Own forecasting for your accounts, providing an honest and current view of account performance.
• Identify and develop opportunities for organic growth within existing accounts.
• Manage and mentor junior colleagues, such as Account Executives, supporting their personal development.

Creative Delivery & Quality

• Coordinate creative development ensuring work meets the requirements of the brief.
• Ensure feedback is captured clearly and structured in a way that keeps creative development moving and aligned to the brief.
• Maintain quality and consistency across deliverables, reviewing work against agreed objectives before it is shared externally.

Strategic Contribution

• Contribute a strong, well-informed point of view to strategy and briefing, flagging where a brief risks working against the client's objectives.
• Lead briefing processes, translating strategic direction into clear briefs.
• Review work-in-progress against the brief and agreed strategy, resolving misalignment directly and with confidence.
• Bring informed opinions to internal reviews and reflections, helping raise the bar on the work the agency produces.

Internal Collaboration

• Work closely with colleagues in Creative, PR and Digital to support alignment and smooth delivery across accounts.
• Help identify new business opportunities and actively contribute to pitches, proposals and tender responses.
• Escalate issues in good time, with a clear view on how they might be resolved.
• Contribute to improving ways of working and support the development of junior colleagues.

What you’ll need to succeed:

• Drive – you’ll be a confident self-starter who knows how to get things done whilst delivering work to the highest standard.
• Excellent presentation skills – you’ll frequently pitch ideas and present work to clients. The ability to do that with clarity and confidence is essential.
• Ability to juggle competing demands and accept pressure in a composed and calm manner.

If this sounds like you, we’d love to hear from you.

Salary: £36,000 to £40,000 per annum.

• 28 days annual leave allowance, plus Bank Holidays (calculated pro-rata)
• Membership to the Institute of Practitioners in Advertising (IPA)
• Regular and structured Personal Development Planning & CPD through the IPA