Senior Account Handler

TN United Kingdom; Derby; On-site; GBP 50,000; Full time

Job summary

An established industry player is seeking a Senior Account Handler to enhance their commercial insurance services. In this pivotal role, you will manage a diverse portfolio, ensuring exceptional client service while collaborating with underwriters to negotiate favorable terms. Your expertise will drive business growth through strategic cross-selling and upselling, while mentoring junior team members. This position offers a unique opportunity to thrive in a dynamic environment, where your contributions will directly impact client satisfaction and business success. If you are passionate about insurance and client management, this role is for you!

Qualifications

• 5+ years of experience in commercial insurance, understanding brokerage.
• Proven track record in managing client relationships.

Responsibilities

• Develop and maintain strong client relationships for tailored insurance solutions.
• Manage a portfolio of accounts, ensuring accuracy and completeness.

Skills

Commercial Insurance Experience

Client Relationship Management

Communication Skills

Negotiation Skills

Organizational Skills

Insurance Management Systems

Microsoft Office Suite

Education

Relevant Professional Qualifications (ACII or equivalent)

Tools

Insurance Management Systems

Microsoft Office Suite

Job description

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Role - Senior Account Handler
Salary - £50,000
Location - Derbyshire

We are seeking a talented and experienced Senior Account Handler to join our client. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of a commercial insurance broker. You will work closely with Insurers and clients to provide exceptional service and support, while managing a portfolio of accounts.

Responsibilities

• Develop and maintain strong relationships with clients to understand their needs and provide tailored insurance solutions
• Manage a portfolio of accounts, ensuring all details are accurate and up-to-date
• Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
• Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients
• Handle inquiries, claims, and other client requests in a timely and professional manner
• Contribute to the growth of the business through cross-selling and up selling opportunities
• Mentor and support junior team members, sharing knowledge and best practices

Qualifications

• 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment
• Proven track record of managing client relationships and delivering exceptional customer service
• Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders
• Detail-oriented with strong organizational and time management skills
• Proficiency in using insurance management systems and Microsoft Office suite
• Relevant professional qualifications such as ACII or equivalent would be advantageous

Day-to-Day

• Communicating with brokers and clients to understand their insurance needs and provide suitable solutions
• Managing a portfolio of accounts, ensuring accuracy and completeness of all records
• Collaborating with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
• Staying updated on industry trends and changes in the insurance market to provide proactive advice to clients
• Handling inquiries, claims, and other client requests in a timely and professional manner
• Contributing to the growth of the business through identifying cross-selling and up selling opportunities
• Mentoring and supporting junior team members, sharing knowledge and best practices

For more information contact: Dan Falcini

If you have the skills and experience required for this role, we would love to hear from you. Apply now to take the next step in your insurance career!