Senior Account Director, Digital Shelf & Content

FWDUK Flywheel Digital Limited; United Kingdom; Hybrid; GBP 90,000 - 97,000; Full time

Job summary

Flywheel Content Studio in the United Kingdom is seeking an Account Director to lead digital shelf content and commerce strategy for key client accounts. You will oversee a small team, manage budgets, timelines, and quality, while partnering with copy, design, project management, and media to deliver integrated campaigns on brief.

The role requires 8–10 years in client service or eCommerce content with Amazon experience, strong relationships, and a strategic advisory mindset to drive thought

Qualifications

• 8–10 years in client service, project management, and/or eCommerce content.
• Minimum of three years working with Amazon.
• Proven experience managing key client accounts and leading complex initiatives.

Responsibilities

• Collaborate cross-functionally to shepherd clients and team through the content process from brief to final execution.
• Manage client interactions, establish credibility as a business advisor, and stay abreast of digital trends.
• Build and maintain relationships with internal and external stakeholders at all levels.
• Understand content studio offerings and identify opportunities to expand Flywheel content solutions.
• Lead the development of measurement plans and content/commerce strategy activations.

Skills

Client service

Project management

eCommerce content

Amazon expertise

Relationship management

Cross-functional leadership

Strategic thinking

Analytical skills

Education

BA/BS or equivalent

Job description

Flywheel Content Studio in the United Kingdom is seeking an Account Director to lead digital shelf content and commerce strategy for key client accounts. You will oversee a small team, manage budgets, timelines, and quality, while partnering with copy, design, project management, and media to deliver integrated campaigns on brief.

The role requires 8–10 years in client service or eCommerce content with Amazon experience, strong relationships, and a strategic advisory mindset to drive thought