Senior Account Director, Digital Growth & Strategy

Ronald James Group; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

Ronald James Group is seeking an experienced Account Director to lead a portfolio of agency clients. This senior, commercially focused role owns client relationships, retention, renewals and account growth, acting as a trusted strategic partner to demonstrate the commercial impact of digital activity.

You’ll lead a large multi-channel account, coordinate SEO, Paid Media, Social, Content and Digital PR with internal delivery teams, and drive renewal conversations, new business pitches and overall

Qualifications

• Minimum 5 years' experience managing a portfolio of clients within a digital agency environment.
• Proven track record of retaining or growing accounts.
• Strong knowledge of digital marketing across SEO, Paid Media, Social, Content and Digital PR.

Responsibilities

• Own and develop a portfolio of agency clients, taking responsibility for retention, renewals and revenue growth.
• Build trusted relationships with senior client stakeholders, including founders, directors and senior marketing teams.
• Identify opportunities to grow existing accounts through additional services and increased activity.
• Lead strategic reviews and client meetings, clearly communicating performance, commercial impact and future recommendations.
• Manage a large, multi-channel account involving senior stakeholders and multiple internal delivery teams.
• Work closely with specialists across SEO, Paid Media, Social, Content and Digital PR to ensure activity remains aligned with client objectives.
• Monitor account performance, revenue, renewal confidence and potential churn risks.
• Lead renewal conversations and proactively manage accounts that may be at risk.
• Contribute to new business opportunities, pitches and client proposals where required.

Skills

Account management

Client relationships

Retention

Renewals

Revenue growth

Strategic reviews

Stakeholder management

Job description

Ronald James Group is seeking an experienced Account Director to lead a portfolio of agency clients. This senior, commercially focused role owns client relationships, retention, renewals and account growth, acting as a trusted strategic partner to demonstrate the commercial impact of digital activity.

You’ll lead a large multi-channel account, coordinate SEO, Paid Media, Social, Content and Digital PR with internal delivery teams, and drive renewal conversations, new business pitches and overall