SENDIASS Support Worker – Part-Time, Flexible Hours (Hampshire)

Polaris Children; Southampton; Híbrido; GBP 20.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

30 days annual leave

35 days after length of service

Company Pension

Life Assurance x2

Employee Discount Scheme

Medical Cash Plan (pro rata)

Descripción de la vacante

Polaris Children's Services is seeking a SENDIASS Support Worker to join the Hampshire team. The role focuses on confidential, impartial one-to-one support for families navigating SEND issues, including EHCPs and tribunals.

The post requires SEND law knowledge or willingness to train, strong communication skills, leadership experience, and a valid UK driving license. Flexible part-time hours and DBS checks apply.

Formación

• Qualification in SEND law or willingness to work towards IPSEA SEN Law Training Level 1-3 within the first year of employment.
• Excellent communication and interpersonal skills.
• Personal or professional leadership experience with the ability to manage complex conversations with diverse stakeholders.
• Full UK driving licence and access to own car.

Responsabilidades

• Provide one-to-one support to children, young people with SEND and/or their parents, covering EHCP applications, SEND tribunals and related issues.
• Explain and signpost eligibility criteria and outcomes documents with clients to set clear expectations.
• Explain SEND legislation and policy when giving advice (e.g. Children and Families Act 2014, SEND Code of Practice).
• Identify barriers and signpost translation services, accessible forms and emotional support as needed.
• Encourage self-advocacy and coach clients to complete tasks themselves.
• Attend at least one advice shift per week and respond to helpline queries.
• Maintain accurate records in the database with case details and outcomes.
• Build professional links with local authority SEN teams to achieve swift outcomes.
• Contribute to SENDIASS website and social media content.

Conocimientos

Communication skills

Leadership experience

Interpersonal skills

MS Office

UK driving licence

Educación

IPSEA SEN Law Training Level 1-3 (within first year)

SEND law qualification (preferred)

Herramientas

Microsoft Office

Outlook

Databases

Descripción del empleo

Polaris Children's Services is seeking a SENDIASS Support Worker to join the Hampshire team. The role focuses on confidential, impartial one-to-one support for families navigating SEND issues, including EHCPs and tribunals.

The post requires SEND law knowledge or willingness to train, strong communication skills, leadership experience, and a valid UK driving license. Flexible part-time hours and DBS checks apply.