SEND Support & Information Caseworker (Part-Time)

Barnet Council; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Flexible working policy

Hybrid/part-time-friendly

Job summary

Barnet Council is seeking a capable Information, Advice and Support role holder to assist families, children and young people with SEND. You will respond to enquiries via phone, email and in person, offering impartial guidance and navigating SEND processes to enable informed decisions.

The role involves managing a varied caseload and working with families, schools and professionals to secure positive outcomes. This is a 12-month maternity cover for 14 hours per week.

Qualifications

• Experience of working with families, children, and young people in an information, advice, or support role.
• Excellent knowledge of SEND Code of Practice (2015) and Children and Families Act (2014).
• Clear understanding of how SEND frameworks support children and young people across education, health and social care services.

Responsibilities

• Provide impartial information, advice and support to parents, carers and young people with SEND.
• Respond to enquiries by phone, email and in person and help families understand SEND processes.
• Manage a varied caseload and work with families, schools and professionals to resolve issues and achieve positive outcomes.

Skills

Communication

Organisational skills

Impartial information & support

SEND knowledge

Job description

Barnet Council is seeking a capable Information, Advice and Support role holder to assist families, children and young people with SEND. You will respond to enquiries via phone, email and in person, offering impartial guidance and navigating SEND processes to enable informed decisions.

The role involves managing a varied caseload and working with families, schools and professionals to secure positive outcomes. This is a 12-month maternity cover for 14 hours per week.