SEND & Social Care Quality Assurance Officer (6-Month Contract)

Civic Recruitment Limited; Dudley; On-site; GBP 33,000 - 44,000; Full time

Job summary

Civic Recruitment Limited is sourcing an interim management professional to support the Local Authority in Dudley. The role focuses on quality assurance, safety, and regulatory compliance across SEND and social care services, conducting inspections, provider monitoring, and improvement planning.

You will report findings to ensure contractual and statutory standards are met and outcomes for vulnerable groups are upheld.

Qualifications

• Experience in quality assurance, monitoring, inspection, audit, or compliance activities within SEND, social care, education, commissioning, or related fields.
• Experience working with service providers to monitor service quality or performance against standards.
• Ability to identify service delivery issues, non-compliance, or areas needing improvement.
• Experience in preparing reports, maintaining records, and documenting findings and recommendations.

Responsibilities

• Conduct quality assurance visits and inspections of SEND and social care providers to evaluate service quality, safety, and compliance with contracts.
• Monitor providers to ensure they meet contractual obligations, quality standards, legislative requirements, and Council policies.
• Assist providers in developing and implementing quality assurance systems and improvement plans.
• Review provider performance to identify areas needing improvement or further monitoring.
• Ensure compliance with contracts and agreements from SEND and Social Care Commissioning teams.
• Foster a supportive approach to quality assurance while holding providers accountable for service delivery.

Skills

Quality assurance

Monitoring

Audit

Compliance

Education

Social Care qualification

SEND qualification

Quality Assurance qualification

Job description

Civic Recruitment Limited is sourcing an interim management professional to support the Local Authority in Dudley. The role focuses on quality assurance, safety, and regulatory compliance across SEND and social care services, conducting inspections, provider monitoring, and improvement planning.

You will report findings to ensure contractual and statutory standards are met and outcomes for vulnerable groups are upheld.