SEND Quality and Safety Officer

Civic Recruitment Limited; Dudley; On-site; GBP 33,000 - 44,000; Full time

Job summary

Civic Recruitment Limited is sourcing an interim management professional to support the Local Authority in Dudley. The role focuses on quality assurance, safety, and regulatory compliance across SEND and social care services, conducting inspections, provider monitoring, and improvement planning.

You will report findings to ensure contractual and statutory standards are met and outcomes for vulnerable groups are upheld.

Qualifications

• Experience in quality assurance, monitoring, inspection, audit, or compliance activities within SEND, social care, education, commissioning, or related fields.
• Experience working with service providers to monitor service quality or performance against standards.
• Ability to identify service delivery issues, non-compliance, or areas needing improvement.
• Experience in preparing reports, maintaining records, and documenting findings and recommendations.

Responsibilities

• Conduct quality assurance visits and inspections of SEND and social care providers to evaluate service quality, safety, and compliance with contracts.
• Monitor providers to ensure they meet contractual obligations, quality standards, legislative requirements, and Council policies.
• Assist providers in developing and implementing quality assurance systems and improvement plans.
• Review provider performance to identify areas needing improvement or further monitoring.
• Ensure compliance with contracts and agreements from SEND and Social Care Commissioning teams.
• Foster a supportive approach to quality assurance while holding providers accountable for service delivery.

Skills

Quality assurance

Monitoring

Audit

Compliance

Education

Social Care qualification

SEND qualification

Quality Assurance qualification

Job description

Contract | Civic Recruitment Limited | United Kingdom

Job Information

Interim & Executive Management

City Dudley

Province West Midlands

Postal Code DY1

Job Description

6 months contract with a Local Authority

Summary

• This is a 6-month contract position with a Local Authority, offering a daily rate of £209.67 through an umbrella company. The role involves supporting the SEND Quality & Safety Officer and the Children’s Social Care Quality & Safety Officer. The main focus is on monitoring and enhancing the quality, safety, and compliance of SEND and social care services. The successful candidate will conduct quality assurance visits, provider monitoring, inspections, and compliance reviews to ensure services adhere to contractual, legislative, and regulatory standards, ultimately delivering positive outcomes for children, young people, and vulnerable adults.

Responsibilities

• Conduct quality assurance visits and inspections of SEND and social care providers to evaluate service quality, safety, and compliance with contracts.
• Monitor providers to ensure they meet contractual obligations, quality standards, legislative requirements, and Council policies.
• Assist providers in developing and implementing quality assurance systems and improvement plans.
• Review provider performance to identify areas needing improvement or further monitoring.
• Ensure compliance with contracts and agreements from SEND and Social Care Commissioning teams.
• Foster a supportive approach to quality assurance while holding providers accountable for service delivery.

Requirements:

• Experience in quality assurance, monitoring, inspection, audit, or compliance activities within SEND, social care, education, commissioning, or related fields.
• Experience working with service providers to monitor service quality or performance against standards.
• Ability to identify service delivery issues, non-compliance, or areas needing improvement.
• Experience in preparing reports, maintaining records, and documenting findings and recommendations.

Essential Qualifications

• A relevant qualification in Social Care, Education, SEND, Quality Assurance, Health & Social Care, or a related field, or equivalent experience.
• Knowledge of safeguarding requirements for children, young people, and vulnerable adults.
• Understanding of legislation, statutory guidance, and regulatory frameworks related to SEND and social care provision.

Additional Information

• Working hours: To be confirmed.
• An enhanced DBS check is required.
• Payments are made on a bi-weekly schedule.
• The application deadline is 21st November 2026.