Experts at Hand Delivery Co-ordinator

City of Wolverhampton Council; Wolverhampton; Hybrid; GBP 62,000 - 66,000; Full time

Job summary

The City of Wolverhampton Council is offering an exciting opportunity for an experienced professional to become the Experts at Hand Partnership Delivery Co-ordinator within the SEND and Inclusion Service. The role supports collaboration across education, health, social care and the voluntary sector to deliver improvements for children and young people with SEND.

Reporting to the Head of SEND and Inclusion, you will coordinate delivery, maintain plans, support governance and build multi‑agency

Qualifications

• Experience of leading or coordinating projects, programmes or service improvement activity.
• Strong partnership-working and stakeholder engagement skills.
• Excellent communication and organisational abilities.
• The ability to build credibility and positive working relationships with colleagues and partners.
• Experience of analysing information and using evidence to inform decisions.
• Experience of preparing reports, presentations or performance updates.
• The ability to manage competing priorities and deliver results.
• A commitment to inclusion, collaboration and continuous improvement.

Responsibilities

• Co-ordinating the day-to-day delivery of the Experts at Hand programme.
• Maintaining programme plans, milestones and delivery schedules.
• Supporting governance, reporting and assurance arrangements.
• Building strong multi-agency relationships across education, health, care and community organisations.
• Tracking actions, risks, issues and dependencies.
• Supporting co-production with children, young people and families.
• Using performance information and feedback to identify opportunities for improvement.
• Facilitating collaboration and the sharing of effective practice across the local area.
• Supporting workforce development and inclusive practice across settings and services.

Job description

Experts at Hand Partnership Delivery Co-ordinator

Salary - £62,129 - £65,632 (Grade 9)

Hours - 37

Contract type - full time, permanent

Work Style - Flexible

Help shape the future of SEND and Inclusion in Wolverhampton

An exciting opportunity has arisen within the SEND and Inclusion Service for an experienced and motivated colleague to become our new Experts at Hand Partnership Delivery Co-ordinator.

This is a unique opportunity to play a central role in one of Wolverhampton's most innovative programmes for children and young people with Special Educational Needs and Disabilities (SEND). The Experts at Hand programme is a key part of our local SEND and Inclusion reform programme and is helping partners work together more effectively to improve inclusion, strengthen early intervention and build confidence across the wider system.

The role offers the chance to work with leaders and practitioners across education, health, social care, family support services and the voluntary sector. You will help bring people together around a shared vision and support the delivery of practical solutions that improve outcomes for children, young people and their families.

About the role

Reporting to the Head of SEND and Inclusion, you will coordinate and support the delivery of the Experts at Hand programme across Wolverhampton. You will provide leadership across a complex partnership, helping to ensure that agreed priorities are translated into meaningful action and sustainable improvement.

The role sits at the intersection of strategy and delivery. You will work closely with colleagues and partners to coordinate activity, monitor progress, identify barriers and support the successful delivery of programme objectives.

Key responsibilities include:

• Coordinating the day-to-day delivery of the Experts at Hand programme.
• Maintaining programme plans, milestones and delivery schedules.
• Supporting governance, reporting and assurance arrangements.
• Building strong multi-agency relationships across education, health, care and community organisations.
• Tracking actions, risks, issues and dependencies.
• Supporting co-production with children, young people and families.
• Using performance information and feedback to identify opportunities for improvement.
• Facilitating collaboration and the sharing of effective practice across the local area.
• Supporting workforce development and inclusive practice across settings and services.

No two days will be the same. One day you may be coordinating a multi-agency problem-solving discussion, and the next you may be presenting performance information to senior leaders or supporting the development of a new workstream. This variety makes the role both rewarding and professionally enriching.

About you

We are looking for an organised, enthusiastic and relationship-focused professional who enjoys working with others to achieve shared goals.

You may currently be working within SEND, inclusion, education, health, children's services, commissioning, early help, family support, programme management or service improvement.

You will be able to demonstrate:

• Experience of leading or coordinating projects, programmes or service improvement activity.
• Strong partnership-working and stakeholder engagement skills.
• Excellent communication and organisational abilities.
• The ability to build credibility and positive working relationships with colleagues and partners.
• Experience of analysing information and using evidence to inform decisions.
• Experience of preparing reports, presentations or performance updates.
• The ability to manage competing priorities and deliver results.
• A commitment to inclusion, collaboration and continuous improvement.

You will also have a genuine passion for improving outcomes for children and young people and be motivated by the opportunity to influence change across the wider system.

Why apply?

This role offers an excellent development opportunity for colleagues looking to broaden their experience and increase their strategic influence across the organisation and local partnership.

The successful candidate will have the opportunity to:

• Work alongside senior leaders from across education, health and care.
• Gain valuable experience of programme and partnership leadership.
• Develop skills in transformation, governance and service improvement.
• Influence city-wide developments that improve outcomes for children and young people.
• Contribute directly to Wolverhampton's SEND and Inclusion reform ambitions.
• Build a broad network of professional relationships across multiple sectors.

You will join a supportive and ambitious service that is committed to innovation, collaboration and continuous learning. The role provides significant opportunity for professional growth while contributing to work that makes a tangible difference to children, young people and families across the city.

This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Should you wish to discuss this opportunity further, please contact Helen Taylor, Head of SEND & Inclusion at [e-mail] / 01902 555956.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more -Learn more here

Attached documents
Experts at Hand Partnership Delivery Co-ordinator JDPS v2.docx