SEN Transport Planner — Flexible Hours & Impact

Kent County Council; Aylesford; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Kent County Council is recruiting for a Client Transport Coordinator in Aylesford. You will coordinate transport for children and adults with Special Educational Needs, arranging suitable services from taxis to buses and managing related contracts.

You will work with suppliers and clients, identify opportunities for improvement, and handle admin tasks using bespoke ICT systems. The role requires strong organisational skills and customer-facing communication in a busy environment.

Qualifications

• Customer service experience, with ability to communicate clearly with diverse groups.
• Organised approach to transport planning and scheduling.
• Self-motivated and able to manage workload in a busy environment.

Responsibilities

• Arrange transport for children and adults with Special Educational Needs (SEN) using taxis, minibuses, coaches or buses.
• Identify space on existing services or purchase new services via the portal; manage contractual agreements.
• Carry out admin tasks using bespoke ICT systems and liaise with internal and external colleagues for focussed activities.

Skills

Customer service

Communication

Organisation

Self-motivation

Job description

Kent County Council is recruiting for a Client Transport Coordinator in Aylesford. You will coordinate transport for children and adults with Special Educational Needs, arranging suitable services from taxis to buses and managing related contracts.

You will work with suppliers and clients, identify opportunities for improvement, and handle admin tasks using bespoke ICT systems. The role requires strong organisational skills and customer-facing communication in a busy environment.