Client Transport Coordinator

MAGMAS; Aylesford; Presencial; GBP 26 000 - 38 000; Tempo integral

Resumo da oferta

Kent County Council is seeking a Client Transport Coordinator to organise transport for children and adults with Special Educational Needs across Kent and beyond. You will be responsible for arranging the right transport solutions, from taxis to coaches, and for building strong relationships with suppliers and clients.

You will work 37 hours per week on a rota, communicating with a range of stakeholders and ensuring administrative tasks are completed efficiently using our ICT systems.

Responsabilidades

• Arrange transport for children and adults with Special Educational Needs to 400+ establishments.
• Identify space on existing services or purchase new services via portal.
• Manage contractual agreements and use bespoke ICT systems.

Descrição da oferta de emprego

Role Responsibility

Here at Kent County Council, we’ve got big ambitions for our 1.6 million residents. It means that we do some challenging, varied and rewarding work, and we’re always looking for ways to improve our services. That’s where you come in. Joining the largest county in the UK, you’ll help every child and adult on their journey – and continue your own.

As a Client Transport Coordinator, you’ll have an incredibly varied role. You’ll make sure that children and adults with Special educational needs have the right transport in place. Our clients attend over 400 different establishments within Kent and beyond and you’ll be responsible for arranging the transport services that take them there, from taxis and minibuses to coaches and buses.

While you’ll work collaboratively with a range of audiences, you’ll also create positive working relationships with our suppliers and clients. Your insights mean that you’ll identify any concerns and spot opportunities for improvement. As part of your daily routine you will; implement transport arrangements by identifying space on existing services, where necessary purchase new services using our unique portal, manage contractual agreements, carry out admin tasks using bespoke ICT systems, or engage with internal and external colleagues to undertake focussed activities.

To succeed, you’ll be organised, passionate about supporting the people of Kent, and have keen eye for transport. And as a real people person with customer service experience, you’ll be confident talking to different people in potentially challenging situations. Plus, you’ll be self-motivated, work well in a busy environment and enjoy the freedom of managing your own workload.

In return, you’ll enjoy an excellent work-life balance, have access to great rewards via our exclusive schemes and have the opportunity to be part of a range of clubs. You’ll work 37 hours per week, ranging between 08:00-16:00 and 09:00-17:00 on a rota alongside team members.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.