Security Workplace Experience Host (S/A)

Samsic UK; Greater London; On-site; GBP 17,000 - 24,000; Full time

Job summary

Samsic UK is seeking a Security Workplace Experience Host to be the first point of contact at our premium London office. This concierge-style role combines front‑of‑house reception with light workplace administration. You will greet visitors, manage access, perform bag checks, and support internal communications.

The role is Monday to Friday, 45 hours per week, with an hourly rate of £14.91. We require previous reception/concierge experience, strong communication, and a proactive approach.

Qualifications

• Previous experience in a front-of-house, reception or concierge role.
• Confident, professional telephone manner with switchboard experience.
• Excellent communication, organisation and customer-service skills.
• Flexible and proactive, comfortable managing varied workplace-support tasks alongside reception duties.
• Eligible to work in the UK.
• First Aid / EFAW certification (or willingness to train).
• Fire Marshal / Fire Warden training (or willingness to train).

Responsibilities

• 45 hours per week, Monday to Friday.
• Deliver an active meet-and-greet and concierge-standard welcome to all visitors, clients and colleagues.
• Manage the daily visitor, track and reconcile limited-access guest passes.
• Carry out Bag checks for visitors going down to the Café.
• Report building and workplace defects promptly to main/building reception.
• Support wider ad hoc administrative tasks as directed by the client and Samsic management.
• Act as a trained Fire Marshal, supporting the weekly fire alarm test and six-monthly fire drills.
• Respond to workplace incidents in line with First Aid / EFAW training.
• Follow food hygiene procedures for all food-handling duties, including weekly perishables checks.
• Escalate incidents, hazards or emergencies in line with site procedures.

Skills

Front-of-house experience

Reception / concierge

Excellent communication

Flexible and proactive

Job description

Security Workplace Experience Host (S/A) at Samsic UK

Location: Central London, EC4V
Hours: 45 hours per week, Monday to Friday
Hourly Rate £14.91
Reports to: Site Supervisor

Role Purpose

The Workplace Experience Host is the first point of contact at our client premium London office, delivering a warm, professional and highly organised front-of-house service. This is a concierge-style reception with broader workplace support – including visitor, internal communications and light workplace administration. The role suits someone who takes pride in first impressions, thrives on variety and is comfortable being the go-to person for everything happening at reception.

Key Responsibilities

Hours of Work

• 45 hours per week, Monday to Friday,

Reception, Visitor & Access Management

• Deliver an active meet-and-greet and concierge-standard welcome to all visitors, clients and colleagues.
• Manage the daily visitor, track and reconcile limited-access guest passes.
• Carry out Bag checks for visitors going down to the Café.

Communication, Administration & Reporting

• Report building and workplace defects promptly to main/building reception.
• Support wider ad hoc administrative tasks as directed by the client and Samsic management.

Health, Safety & Emergency Response

• Act as a trained Fire Marshal, supporting the weekly fire alarm test and six-monthly fire drills.
• Respond to workplace incidents in line with First Aid / EFAW training.
• Follow food hygiene procedures for all food-handling duties, including weekly perishables checks.
• Escalate incidents, hazards or emergencies in line with site procedures.

Person Specification

• Previous experience in a front-of-house, reception or concierge role, ideally in a high-visitor-volume, hospitality or corporate workplace setting.
• Confident, professional telephone manner with switchboard experience.
• Excellent communication, organisation and customer-service skills.
• Flexible and proactive, comfortable managing varied workplace-support tasks alongside reception duties.
• Eligible to work in the UK.
• First Aid / EFAW certification (or willingness to train).
• Fire Marshal / Fire Warden training (or willingness to train).