Security Training Architect (Contract)

Carlisle Support Services; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health & wellbeing plans

23 days’ holiday

Discounts and cashback schemes

Paid volunteering days

Employee Assistance Programme

Refer a Friend Scheme

Cycle to Work Scheme

Performance bonus

Job summary

Carlisle Support Services is seeking a Contract Trainer for Olympia London to design, deliver and continually improve training for Security Officers, Supervisors and Duty Managers. You will embed a structured assessment framework focused on protective security, risk management and operations, aligning with contract standards.

Collaborating with operational leadership and the customer, you will conduct inductions, refresher sessions and on‑the‑job coaching, while maintaining auditable training

Qualifications

• Proven experience in a training role within the security industry or similar operational environment.
• Experience designing, delivering, and assessing training programmes.
• Excellent communication, presentation, and organisational skills.
• Strong competency background in Security (10 years plus experience) who can demonstrate subject matter expertise with a higher level of training qualifications.
• minimum L3 Award in Education and Training, (Pref L4 Certificate in Education and Training or L5 Diploma in Education and Training). - mandatory
• L3 Certificate in Assessing vocational achievement. - mandatory
• L3 Award in First aid at work – mandatory

Responsibilities

• Design, implement and maintain a contract-specific training strategy aligned to operational risk and customer needs.
• Develop structured training programmes for Security Officers, Supervisors and Duty Managers.
• Ensure all training aligns with legislative, regulatory, contractual and Carlisle Support Services standards.
• Review and update training content in response to changes in operations, incidents, audits, and feedback.
• Deliver engaging and effective training at all levels using classroom, practical and scenario-based methods.
• Deliver induction, refresher and role‑specific training as required.
• Coach and mentor supervisors and managers to support on‑the‑job development
• Act as a subject matter expert for operational procedures and best practice.
• Design and implement a robust competency assessment and assurance framework.
• Conduct regular training needs analysis and skills gap assessments.
• Review incidents, audits, and performance data to drive improvements in training and capability.
• Maintain accurate and auditable training records in line with Carlisle and client requirements.
• Work closely with Contract Management, operational leaders and the customer to align training priorities.
• Support promotions, succession planning, and performance improvement activity.
• Promote a positive learning and development culture across the contract.
• 100% of deployed staff trained and assessed as competent for their role.
• 95%+ compliance rate across training and competency audits.
• All new starters fully inducted and role‑competent prior to deployment.
• Measurable improvement in operational performance linked to training outcomes.
• Reduction in training‑related incidents, errors, or non‑compliance.
• Positive feedback from operational management and the customer on training quality and relevance.

Skills

Security training design

Training delivery

Training assessment

Communication skills

Security operations

Education

Level 3 Award in Education and Training

Level 3 Certificate in Assessing Vocational Achievement

Level 3 Award in First Aid at Work

Job description

Carlisle Support Services is seeking a Contract Trainer for Olympia London to design, deliver and continually improve training for Security Officers, Supervisors and Duty Managers. You will embed a structured assessment framework focused on protective security, risk management and operations, aligning with contract standards.

Collaborating with operational leadership and the customer, you will conduct inductions, refresher sessions and on‑the‑job coaching, while maintaining auditable training