Security Team Leader

Mitie Cleaning & Hygiene Services; Sheffield; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP & family care

Salary Finance

MiDeals discounts

Cycle-to-work scheme

Life cover

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a Security Team Manager to lead a team of Security Officers at M&S Meadowhall. You will drive safety, professional service, and proactive security practices across shifts, delivering excellent customer experience.

The role demands strong leadership, a valid SIA license, and the ability to manage incidents, collaborate with stakeholders, and maintain high security standards in a busy retail environment.

Qualifications

• Experience in security leadership.
• Valid SIA license is required.
• Excellent communication skills, both written and spoken.
• Comfortable using computers and security software.
• Proactive, self-motivated and able to work independently while leading the team.

Responsibilities

• Oversee daily security operations and inspire the team to deliver excellent service.
• Train and mentor Security Officers to ensure readiness and professionalism.
• Lead investigations into incidents such as thefts or missing items and report findings.
• Maintain strong relationships with customers and clients, ensuring they feel safe and valued.
• Enforce safety regulations and data protection laws to safeguard people and property.
• Ensure smooth shift handovers and keep accurate logs.

Skills

Leadership

SIA License

Communication

Tech-savvy

Self-motivated

Problem-solving

Team player

Reliability

Job description

Better places, thriving communities.

Join Our Team as a Security Team Manager!

Location: M&S Meadowhall, Meadowhall Centre

Salary: £15.60 per hour

Hours: Full-Time (40+ hours per week)

Shifts: Tuesday - Saturday

About Us

At M&S, we're passionate about providing top-quality service to our customers, and we need a dedicated Security Team Manager to help us achieve that! If you have experience in security leadership and want to make a real impact in a dynamic and supportive environment, this is the job for you.

What You'll Be Doing

As our Security Team Manager, you'll be leading a dedicated team of Security Officers, ensuring the safety and security of our customers and assets at M&S Meadowhall. You'll set the standard for the team by being a positive, proactive leader who delivers excellent service and ensures top-notch security practices.

• Lead & Inspire: Oversee daily security operations, motivating your team to provide the best service.
• Support & Develop: Train and mentor new Security Officers to ensure they're equipped with everything they need to succeed.
• Investigate & Resolve: Work on investigations into security incidents, like thefts or missing items.
• Build Relationships: Communicate with customers and clients, always ensuring they feel safe and valued.
• Ensure Safety: Make sure all safety regulations and data protection laws are followed to keep everyone secure.
• Keep Everything Running Smoothly: Maintain accurate logs and handovers, making sure shifts transition without a hitch.

What We're Looking For

• Experience: You've got experience in security and have proven your leadership skills.
• SIA License: You'll need a valid SIA license to apply.
• Great Communication Skills: You can speak and write clearly to communicate with your team and customers.
• Tech-Savvy: Comfortable using computers and security software.
• Self-Motivated: You take initiative and work independently, but also lead and inspire your team.
• Problem-Solver: You handle challenging situations with confidence and professionalism.
• Team Player: You know how to create a positive, supportive atmosphere and keep everyone motivated.
• Reliable: Punctuality and consistent attendance are key to maintaining high service standards.

Why You'll Love Working With Us

• Ongoing Development: We offer continuous training and opportunities for growth, so you can advance in your career.
• A Rewarding Career: Work for a company that truly values its employees and offers competitive benefits.
• A Positive Work Environment: Be part of a supportive and friendly team where your contributions are recognized and appreciated.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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