Security Operations & Incident Response Specialist

Mitie Cleaning & Hygiene Services; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible benefits scheme

Virtual GP and Salary Finance access

Choices benefits platform

MiDeals discounts

Job summary

Mitie Cleaning & Hygiene Services is seeking a Security Supervisor to oversee site security operations in the UK. The role requires driving, SIA licensing, and the ability to obtain SC clearance, with a focus on incident tracking, reporting, and compliance with site procedures.

You will coordinate with the Operations Manager, ensure access control and visitor regulations, and maintain safety and presentation standards across the site. Strong communication and problem-solving skills are essential.

Qualifications

• Excellent analytical skills to critically evaluate information gathered and prioritise activity.
• Must have full UK driving licence and access to a car.
• Valid SIA (Security Industry Authority) licence - Door Supervisor mandatory, CCTV preferable.
• Must be able to achieve SC clearance (5-year UK residency minimum).
• Full 5-year checkable history.
• Good understanding of security requirements / functions.
• Excellent oral communicator.
• Strong written skills for reports, incidents and presentations.
• Excellent interpersonal skills, to liaise with security officers, managers and directors.
• Have the ability to solve problems and make decisions.
• To share knowledge and support team members, to make the best use of their capabilities.

Responsibilities

• Ensure all incidents are logged and directed effectively through to completion.
• Effectively communicate business issues to the Operations Manager and/or relevant departments.
• Maintain the standards of the site for access / egress and visitor regulation.
• Ensure standards of dress, safety and presentation are maintained at all times.
• Complete timely and accurate reports on all security activities within the site and present to the Security Management team.
• To be fully conversant with the methods of working of all equipment.
• Ensure that you have signed the Assignment Instructions.
• Ensure that complete and updated Assignment Instructions are being followed. Where site or procedure instructions are not being followed, ensure that corrective actions are raised with the Operations Manager.
• Ensure that all contractual requirements are properly fulfilled and if there is an issue or concern inform the Manager.
• Handle all day to day enquiries which arise from whatever source in respect of the daily operation of the security of the site and report to the Manager.
• Any other reasonable request from management or client.
• To have an awareness of key performance indicators and service level agreements.
• Site Open and Lock Down procedure.
• Completion and checking of all accident and Health and Safety reports.

Skills

Analytical skills

UK driving licence

SIA Licence

SC clearance

5-year checkable history

Security knowledge

Oral communication

Written communication

Interpersonal skills

Problem solving

Knowledge sharing

Job description

Mitie Cleaning & Hygiene Services is seeking a Security Supervisor to oversee site security operations in the UK. The role requires driving, SIA licensing, and the ability to obtain SC clearance, with a focus on incident tracking, reporting, and compliance with site procedures.

You will coordinate with the Operations Manager, ensure access control and visitor regulations, and maintain safety and presentation standards across the site. Strong communication and problem-solving skills are essential.