Security Systems Engineer: CCTV & Access Control

OCS; Ipswich; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks via Wagestream

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports sectors. The role focuses on maintenance and servicing of Intruder Alarm, CCTV and Access Control systems with some work on Panic/Affray Alarms, Nurse call and EVCS, plus remedial tasks.

The engineer will work closely with the Local Service Manager, travel to sites, and ensure high standards of service, documentation, and safety

Qualifications

• 3–5 years' experience in a similar role.
• Experience with enterprise access control solutions preferred (e.g., Dahlmeier, Lenel, Synectics, Salto, Gallagher).
• Willingness to learn and undertake training for enterprise solutions.

Responsibilities

• Managing all relevant documentation.
• Ensuring customer expectations are consistently met.
• Managing workload effectively.
• Quality management and KPI delivery.
• Collaborating with colleagues and clients to provide exceptional service.
• Maintaining professional appearance and company image.
• Leading by example and adhering to site rules.
• Completing timesheets, expense claims, and site reports promptly.
• Observing health and safety protocols.

Skills

Customer service

Problem solving

Teamwork

Time management

Education

CSCS Card

ECS Card

IPAF

PASMA

First Aid

SSSTS

Manufacturer Training

Job description

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports sectors. The role focuses on maintenance and servicing of Intruder Alarm, CCTV and Access Control systems with some work on Panic/Affray Alarms, Nurse call and EVCS, plus remedial tasks.

The engineer will work closely with the Local Service Manager, travel to sites, and ensure high standards of service, documentation, and safety