Security Systems Engineer

Next Generation; West Midlands; On-site; GBP 32,000 - 42,000; Full time

Job summary

Next Generation is seeking an experienced Security Systems Engineer to cover the Midlands and surrounding areas. The role involves installation, servicing, maintenance and commissioning of intruder alarms, CCTV and access control across domestic, commercial and industrial properties.

The successful candidate will have strong technical knowledge, experience with Honeywell Galaxy and Texecom, and the ability to work independently within a broader engineering team.

Qualifications

• Experience installing, servicing and maintaining intruder alarms, CCTV and access control.
• Solid knowledge of Honeywell Galaxy and Texecom systems.
• Experience with IP and analogue CCTV.
• Strong fault-finding and troubleshooting abilities.
• Knowledge of relevant British Standards for installation and maintenance.

Responsibilities

• Attend customer sites for scheduled appointments.
• Install and commission intruder alarms, CCTV and access control systems.
• Service, maintain and fault-find across security systems.
• Work with IP and analogue CCTV systems.
• Provide detailed on-site fault analysis and recommended solutions.
• Explain works and additional requirements to customers.
• Identify upgrade opportunities and additional works.
• Ensure customer satisfaction with completed work.
• Leave sites clean, tidy and professionally presented.
• Assist with stock control and tool/equipment management.
• Keep up-to-date with new technologies, legislation and regulations.
• Attend training and development sessions.
• Participate in out-of-hours standby rota as required.

Skills

Intruder Alarms

CCTV Systems

Access Control

Honeywell Galaxy

Texecom

IP CCTV

Analogue CCTV

Fault Finding

Decision Making

British Standards

First Aid at Work

Customer Service

Communication

Job description

Role: Security Systems Engineer

Location: West Midlands & surrounding areas

Salary: Dependent on Experience

Job Type: Permanent, Full Time

We are currently recruiting for an experienced Security Systems Engineer to join an established security systems business.

This is a field-based role covering the Midlands and surrounding areas, providing installation, servicing, maintenance and commissioning of a wide range of Intruder Alarm, CCTV and Access Control systems across domestic, commercial and industrial properties.

The ideal candidate will have experience within the security industry, with strong technical knowledge and the ability to work confidently both independently and as part of a wider engineering team.

Key Responsibilities of Security Systems Engineer:

• Attending customer sites to scheduled appointments.
• Installing and commissioning both small and large Intruder Alarm, CCTV and Access Control systems.
• Carrying out servicing, maintenance and fault finding across a range of security systems.
• Working with IP and analogue CCTV systems.
• Providing detailed onsite analysis of system faults and potential issues.
• Troubleshooting systems efficiently and identifying appropriate solutions.
• Clearly explaining works undertaken and any additional requirements to customers.
• Identifying opportunities for system upgrades and additional works.
• Ensuring customers are satisfied with the work completed.
• Leaving customer sites clean, tidy and professionally presented.
• Supporting stock control and maintaining responsibility for company and personal tools and equipment.
• Keeping up to date with new technologies, legislation and industry regulations.
• Attending relevant training, toolbox talks and technical development sessions.
• Participating in an out-of-hours standby rota as required.

Experience Needed:

• Practical experience installing, servicing and maintaining Intruder Alarms, CCTV and Access Control.
• Solid working knowledge of Honeywell Galaxy and Texecom systems.
• Experience working with both IP and analogue CCTV.
• Strong fault-finding and troubleshooting abilities.
• Ability to remain calm and make effective decisions under pressure.
• Good understanding of relevant British Standards for installation and maintenance.
• Emergency First Aid at Work certification.
• Excellent communication and customer service skills.
• A professional and personable approach when dealing with customers.