Security - Support Officer

Bidvest Noonan; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Full uniform supplied

Paid holidays

Pension plan

On-going training

Progression opportunities

WRKIT Employee Benefits Platform

HSF Health plan

Job summary

Bidvest Noonan is seeking a Corporate Security Officer (Door Supervisor) to deliver high-quality guarding and exceptional customer service at a prestigious client site in the UK. You will greet visitors, coordinate with building management, perform patrols, and ensure security procedures are followed with professionalism.

Required: valid SIA licence, experience in corporate security, and excellent attention to detail.

Qualifications

• A valid SIA Licence (Door Supervisor)
• Previous experience in a similar security role preferred
• Knowledge of Assignment Instructions (AI's)
• Proven experience in Corporate Security or relevant role (min 12 months)
• Ability to work under pressure and make decisive decisions
• Hospitality experience is desirable
• Excellent attention to detail and proactive issue response

Responsibilities

• Be flexible to work days, nights and weekends and assist at short notice
• Meet and greet visitors promptly using correct protocols
• Maintain exceptional service in reception areas and meeting suites
• Maintain current knowledge of policies, procedures, systems and developments
• Wear smart uniform and adhere to dress policy
• Answer incoming calls and relay messages accurately
• Coordinate with Building Management on Emergency Procedures and evacuations
• Carry out thorough patrols with high attention to detail
• Ensure smooth shift handovers between security personnel
• Provide outstanding customer service and professional communication
• Demonstrate teamwork and adaptability in a fast-paced environment

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Patrols

Reception duties

Job description

A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestigious premises.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be SIA licenced –Door Supervisor

The Security Officer is required to provide an efficient, effective and professional security service.

Duties as a Support Officer

• Be fully flexible and work a mixture of days, nights and weekends, willing to assist at short notice on eneral or event duties.
• To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
• Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
• Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
• To maintain a smart appearance and comply with Bidvest Noonan general policy with regards to dress code/uniform
• Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call
• To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations
• Completing thorough patrols with high attention to detail
• Ensure that there is a thorough hand over at the completion of each shift with Security personnel
• Customer Service: Positive, friendly, putting guests first.
• Communication: Clear, professional interaction with guests and colleagues.
• Teamwork: Working well with diverse groups.
• Adaptability & Flexibility: Handling changing schedules and unexpected situations calmly.
• Attention to Detail: Ensuring high standards of cleanliness, compliance and service.
• Time Management & Multitasking: Managing tasks efficiently in a fast-paced environment.
• Enthusiasm & Reliability: Positive attitude and dependability

Job role requirements as a Support Officer

• A valid SIA Licence
• Previous experience in a similar role would be preferred
• Have knowledge of Assignment Instructions (AI's)
• Proven experience in Corporate Security or relevant role (a minimum of 12 months)
• Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations
• Hospitality experience
• Excellent attention to detail and able to respond to issues in an effective efficient manner.

Benefits as a Support Officer

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
• Access to HSF - a health cash plan and personal accident benefit with added services

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact [e-mail]

About Us

'For nearly 50 years, we've played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, "to proudly create safer and healthier communities today, for tomorrow." It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve-now and for generations to come.'When you join Bidvest Noonan, you're joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'