Security Supervisor

TN United Kingdom; Sutton Coldfield; On-site; GBP 30,000 - 33,000; Full time

Job summary

Join a leading hotel and resort as a Security team member. Ensure safety for guests and staff, manage incidents, and work closely with various departments. Enjoy a rewarding role with competitive pay and extensive benefits in a vibrant team environment.

Benefits

Discounted Gym Memberships

Mental Health Support

Healthcare Schemes

Free Parking

Complimentary Meals During Shifts

Qualifications

• Must hold an SIA badge.
• Experience in hospitality security preferred.

Responsibilities

• Ensure a safe and crime-free environment for guests and staff.
• Conduct regular patrols and supervise crime investigations.
• Liaise with police on crime prevention issues.

Skills

Customer Service

Organizational Skills

Conflict Resolution

Education

SIA Badge Holder

Background in Hospitality Security

Job description

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The Belfry
Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms
and suites, several restaurants and bars, events and meetings spaces, a leisure
club and spa. Our three golf courses, including The Brabazon, are recognised as
world-class, and home to this year’s Betfred British Masters. Whether you're
drawn to our iconic golf courses, the serenity of the spa, the excitement of
guest services, or our behind-the-scenes operations, there's a place for you in
our vibrant team.

We are
writing a new and exciting chapter in the history of The Belfry. A major
expansion and renovation project has begun at our resort, due for completion in
Autumn 2025. With a substantial investment in excess of £80 million, we are
enriching our resort including the addition of a new event space, The Masters
Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of
our team just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.

Security

Security at The Belfry are
responsible for ensuring the Resort is a safe and crime free environment for
team members and guests. The security team help to get any difficult situations
under control in a timely manner. The security team work closely with all
departments and with our guests so display outstanding customer service skills
and organisational skills.

The on-target earning
potential for this role is a £32,385 annual salary, comprising a base salary of
£30,663 supplemented by an estimated £1,722 in gratuities per annum, ensuring a
rewarding compensation package.

About the role

This role is contracted
for 46 hours per week, made up of four 12-hour shifts, working 4 days in a
7-day period.

Duties of the role are:

• To provide a safe and
  crime-free environment for all clients, visitors and staff
• To liaise closely
  with the Head of Security about all issues and running of the department
  on a regular basis
• Maintaining accurate
  stock control and maintenance of security equipment
• To conduct /
  supervise crime investigations with the Head of Security
• To deputise in the
  absence of Head of Security
• To liaise with the
  police where appropriate on crime and crime prevention issues
• To carry our regular
  patrols in and around the hotel using Morse Watchman system
• To carry our staff
  searches, vehicle searches and locker searches
• Carry out door duties
  as and when required
• Attend any reported
  incidents and complete incident forms
• To ensure that the
  security department is conversant with and complies with all the bomb/fire
  evacuation procedures and responsibilities
• To ensure that the
  CCTV system is operated and controlled in accordance with current
  legislation In conjunction with the Head of Security, to conduct internal
  crime/discipline investigations where appropriate
• To ensure that the
  procedures in respect of drugs, i.e. recording, disposal, police
  involvement and hotel guests are complied with

About you

• SIA Badge Holder
• Background in
  Hospitality Security
• Confident to deal
  with a wide variety of situations
• Approachable and
  Reassuring
• Able to get along
  well with team as well as working independently

Belfry Benefits

Learning & Development

We inspire and develop our
team through on-the-job coaching & mentoring, in-house training and provide
access to our online learning platform, The Belfry Campus. We offer
apprenticeships in a host of subjects delivering nationally recognised qualifications
to help advance careers, and our LEAD development programme empowers and
inspires our teams to grow from Team Member through to Executive roles. We aim
to promote internally where possible, nurture ambition and ensure all our team
looking to progress have development plans in place, to support you to achieve
your potential.

We prioritise your
wellbeing with discounted gym memberships and wellness programmes for personal
growth. Partnering with The Burnt Chef Project, we offer mental health support
and access to funded counselling. Our healthcare schemes include life assurance,
24-hour GP services, and health cash-plans, while our Menopause Support
programme provides tailored assistance. With Wagestream access, you can easily
track earnings, manage savings, and access wages on your terms, promoting
financial wellness. Our Cycle2Work scheme supports sustainable travel for
environmental and team wellbeing.

Showing our appreciation

We appreciate our team
with our annual Belfry Awards, long service recognition, and extra holidays for
loyalty and team events. Enjoy discounts at our resort's restaurants, bars,
spa, and golf, for you and your friends & family. Access to Perkbox provides
discounts & vouchers for everyday use plus on the spot rewards for your
hard work. We provide free parking, a subsidised taxi service, and
complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award
from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the
Midlands, prioritises giving back to our local community and protecting
wildlife. We integrate ESG into everything we do, from charity initiatives,
raising over £20,000 last year, to golf course maintenance. We track charitable
work at personal, departmental, and resort-wide levels to showcase our
community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that
values each individual’s contribution and growth, whilst supporting each
other’s success - regardless of department or role. Our Belfry Beliefs – Make a
Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't
just words; they're the foundation of our culture and the essence of who we
are.

If you're seeking a place where you can contribute, grow, and have
a lasting impact – then the Belfry Hotel & Resort is the place for you.