Security Supervisor

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A fantastic opportunity has arisen for an experienced Security Supervisor to join a renowned luxury hotel team. This role involves protecting the hotel's property, assets, and guests while ensuring compliance with Health & Safety regulations. The ideal candidate will be a team player with exceptional interpersonal skills, ready to contribute to a high-performing team known for delivering unparalleled service. Join a dynamic environment where your dedication and commitment to quality will be truly valued, and enjoy a range of benefits designed to reward your hard work.

Benefits

Family Friendly Policies

Holiday Allowance Increase

Travel Season Ticket Loans

Pension Scheme

Subsidised Health Treatments

Eye Test Vouchers

24-hour Assistance Helpline

Complimentary Dining

Career Development Opportunities

50% Food and Beverage Discount

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Exceptional interpersonal and communication skills.

Responsibilities

• Assist in formulating and implementing Hotel Security Policies.
• Monitor CCTV systems and ensure compliance with regulations.
• Maintain accurate logs and records as per hotel standards.

Skills

Interpersonal Skills

Communication Skills

Health & Safety Knowledge

Security Management

CCTV Monitoring

Education

Experience in Luxury Hotel Environment

Job description

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A fantastic opportunity has arisen for an experienced and passionate Security Supervisor to join the Security team at The Berkeley and The Emory.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and our Berkeley Café.

Main Duties & Responsibilities

As a Security Supervisor, you will be assisting and working in close proximity with the Director of Security and Security Manager in formulating and affecting the Hotel’s Security Policies ensuring that the Hotel’s property, assets, staff, and guests are protected from any kind of loss, damage, or threat.

A larger emphasis of the role is to be actively involved in the Health & Safety of the Department and the Hotel in general. Actively assisting with accident investigation; remedial action and assisting with statistics of the hotel. To be involved in project work at times ensuring that projects are completed as per set deadlines.

Main responsibilities of the Security Supervisor include, but are not limited to:

• Ensure that the Duty Security Officers carry out their duties as directed.
• Administrative duties are carried out according to The Berkeley and The Emory standard. This includes maintaining accurate logs, records and notebooks.
• You will be the responsible person on duty in the absence of the Director of Security and Security Manager while you are on duty.
• The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.
• The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
• Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
• A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.
• Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Entry Requirements

Successful candidates for the Security Supervisor will demonstrate genuine dedication to The Berkeley and The Emory and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.
• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.