Security Supervisor

Nobu Hospitality; Greater London; Presencial; GBP 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Refer a Friend scheme

Social events

Discounted stays

Wellness treatments

Progression opportunities

Mental Health Support

Holiday entitlement

Cycle to Work

Season Ticket Loan

Free meals on duty

Vaccination program

Descripción de la vacante

Nobu Hospitality is seeking a Security Supervisor to help safeguard guests and colleagues in a luxury London hotel. You will support the Director of Security and oversee the security team on shift, leading by example and maintaining calm, professional service at all times.

With at least three years of security experience in luxury hospitality, you will manage incidents, liaise with authorities and keep safety standards aligned with Nobu policies and procedures, all while delivering warmth and

Formación

• Minimum of three years’ experience in a security role within a luxury hotel environment.
• Ideally holds a valid SIA licence and relevant health & safety certifications.
• Confident using OPERA, MS Office and hotel security systems.

Responsabilidades

• Support the Director of Security in running the security team and 24-hour coverage.
• Ensure safety and security of guests, colleagues and the hotel at all times.
• Lead investigations and produce accurate incident reports.

Conocimientos

Leadership

Communication

Guest focus

Educación

SIA licence

Emergency First Aid

IOSH

Fire safety certifications

Herramientas

OPERA

Microsoft Office

Security systems

Descripción del empleo

As a Security Supervisor, you will play a key role in ensuring the safety and security of our guests, colleagues and hotel. Supporting the Director of Security, you will help oversee the day to day operation of the security team, lead by example on shift, and ensure everyone within the hotel feels safe, supported and at ease.

You will

• Support the Director of Security in the smooth operational running of the security team, including 24 hour coverage and third party contractors
• Ensure the safety and security of guests, colleagues and the hotel at all times
• Act as a visible and approachable presence, creating reassurance across the hotel
• Lead and assist with investigations, gathering evidence and completing accurate incident reports
• Liaise with management, emergency services and relevant authorities during incidents, accidents or fire situations
• Ensure all actions align with the company Risk Management and Health and Safety plans
• Conduct regular mock fire evacuations and crisis management drills in line with hotel standards
• Act as the escalation point for guest or colleague concerns, resolving issues calmly and professionally
• Assign duties and schedules to balance operational needs and productivity
• Manage colleague lockers and access control where required
• Work closely with department heads to ensure security procedures are followed consistently
• Maintain strong knowledge of hotel systems and security operations
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

What We’re Looking For

You bring a minimum of three years’ experience in a security role within a luxury hotel environment. You'll ideally hold a valid SIA licence, emergency first aid, IOSH and fire safety certifications, and are confident using OPERA, Microsoft Office and security systems. Calm under pressure and confident in decision making, you are a natural leader with strong communication skills and a guest focused mindset. Above all, you act with integrity, discretion and care, ensuring safety is delivered with warmth and professionalism.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Mental Health First Aiders within the team and access to Hospitality Action
• Up to 33 holiday days through length of service (25 days on a 4 on 4 off pattern)
• Cycle to Work Scheme
• Season Ticket LoanDiscounts on all food and beverage
• Free meals and refreshments while on duty
• Flu vaccinations and wellness initiatives