Security Supervisor

UniTrust Protection Services (UK) Ltd; City of Westminster; On-site; GBP 48,000 - 49,000; Full time

Benefits offered by this job

Virtual GP

Employee Assistance

Life Assurance

Personal Pension

Cycle to Work

Tech Scheme

Sick Pay

Long Service

Recognition Awards

Training

Discount Platform

Wellbeing Platform

Living Wage

Job summary

UniTrust Protection Services (UK) Ltd is seeking a Security Supervisor to support the Security Manager in day‑to‑day operations across days and nights on a 6 on 3 off pattern. You will monitor CCTV, access control, radios and keys, and supervise on‑duty Security Officers to ensure prompt incident response and service delivery.

The role includes a comprehensive benefits package to support wellbeing and recognition, with focus on professional development and secure operations on site in City of

Qualifications

• Experience leading security delivery across assignments.
• Proven leadership, influencing and communication to meet operations.
• Experience in change management and analytical thinking.

Responsibilities

• Lead and supervise security officers on shift and in daily operations.
• Maintenance of logs, DOB, and visitor/key registers.
• Coordinate with Security Manager and client for incident response and service delivery.
• Oversee CCTV, access control, radios and key control during day and night shifts.
• Ensure compliance with policies, safety rules and GDPR requirements.

Skills

Security leadership

Effective communication

Change management

Analytical skills

Team development

Industry knowledge

Job description

Job Title: Security Supervisor

Rate: £16.60per hour

Contracted Hours:56hrs average a week on 6 on 3 off Pattern, 3days, 3 Nights, 3 off

What’s in it for you?

In return as our Security Supervisor, we offer the below salary and benefits:

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
• Living Wage Foundation Service Provider.

The Duty Shift Supervisor role will be responsible for providing positive assistance to the Security Manager in controlling daily (days/nights) operational requirements of the contract in line with the customer and contractual expectations. Ensuring service delivery and prompt response to all incidents. The Duty Shift Supervisor will manage daily operational activities and report to the Security Manager. The role requires the monitoring of the CCTV system, access control, issuing of radios and keys during the hours operations both days and nights.

Required Competencies

Experience in a similar environment where you have led and innovated the security delivery across an assignment. You will be able to demonstrate leadership, influencing and communication skills to deliver outcomes that meet operational requirements. You will have experience in change management and analytical skills, alongside demonstrable experience of leading & developing teams. Must have sound knowledge of the security industry, associated standards and protocol in the appropriate sector.

Key Roles and Responsibilities

• Be fully conversant and comply with the Assignment Instructions and Health & Safety Risk assessments.
• Be fully conversant with and comply with all other policies and procedures.
• Ensure electronic Daily Occurrence Book e(DOB) is always accurately maintained.
• Ensure that all logbooks (visitors register, key register, fire logbook e.g.) are correctly completed and up to date.
• Ensure all personnel that work under your control are adequately trained on systems in use.
• Will be responsible for maintaining the control room visitor logs as per GDPR requirements.
• Carry out annual appraisals of your direct reports.
• Carry out monthly welfare check meeting with your direct reports.
• Operate and monitor all Control Room systems.
• Report any system issues to the Security Manager.
• Responsible to produce ID Passes.
• Responsible for the administration of Lost & Found Property.
• Carry out special administrational tasks/projects as issued by the Security Manager and or the client.
• Ensure Weekly CCTV Camera Audits are carried out with random playback checks of CCTV recordings.
• Ensure to action CCTV Footage requests via Email from the client who is the controller of the CCTV system.
• Be familiar with the Control Room activities at all times.
• Ensure all staff know and understand the fire evacuation policies and procedures. .
• Carry out daily verification checks to ensure all control room systems are fully operational and where they are not, initiate corrective action.
• To be conversant with all life safety systems and assist in responding to all emergencies promptly.
• Supervise the on-duty Security Officers.
• To be the responsible person out of hours.
• Ensure that all reasons for absenteeism are recorded and forwarded to the Security Manager.
• Carry out any other reasonable managerial instructions.

Operational Duties

• Report & liaise daily with the Deputy Security Manager to ensure effective communication regarding all matters about the delivery and professional security service to the contract.
• Liaise with the Deputy Security Manager on any problems which may occur throughout the shifts.
• Liaise with the DSM to ensure complete coverage of site and manage any areas where responsibilities overlap.
• Ensure that all equipment is managed and monitored and report all defective equipment to the Security Manager.
• Ensure that all officers are compliant with SIA requirements.
• Maintain a good level of morale and discipline within the team, taking into consideration officer's welfare.
• Set high standards for others to follow.
• Have a good knowledge of security procedures.
• Understanding the computer systems within the Control Room
• Understanding of the CCTV / Access Control system
• Ensure that excellent telephone manner is always used.
• Have the ability to think independently under pressure.
• Understanding of computer-based software with regards to scheduling - (TimeGate)
• Understands the need to always display an official but courteous manner.

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019