Security Service Engineer- Access Control, Door Entry & CCTV

Get Staff; Peterborough; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

£150 standby pay per on-call week

Door to door pay for out of hours call

22 days annual leave (increase to 25)

Job summary

Get Staff is seeking an experienced Security Service Engineer to join a well-established fire and security company covering the Peterborough, Northampton and Milton Keynes areas.

This role focuses on service, fault finding and maintenance of door entry, access control and CCTV systems for social housing and retirement housing sites. You will operate on a 1 in 2 on-call rota with a company vehicle and standard Monday–Friday hours.

Qualifications

• Proven experience servicing and maintaining door entry, access control and CCTV systems.
• Strong fault-finding and diagnostic skills.
• Excellent communication and customer service skills.

Responsibilities

• Service, maintain and fault-find on door entry, access control and CCTV systems.
• Diagnose and rectify faults efficiently to minimise system downtime.
• Carry out planned preventative maintenance visits.
• Complete service reports and paperwork accurately.
• Identify remedial works and report findings where required.
• Provide excellent customer service while representing the company on site.
• Assist with servicing fire alarm systems when covering annual leave for the local Fire Alarm Engineer.
• Participate in a 1 in 2 on-call rota (Normally quiet on the call out front)

Skills

Fault finding

Customer service

Driving licence

Security systems knowledge

Tools

Door entry systems

Access control

CCTV systems

Job description

• £35,000 - £42,000 basic salary (depending on experience).
• Company vehicle.
• 1 in 2 on-call rota with a quiet patch.
• £150 standby payment per on call week.
• Door to door pay for out of hours call outs.
• Monday to Friday working hours.
• 22 days annual leave, increasing to 25 days with length of service.
• Long-term career with an established and growing business.

Role Overview

We are recruiting for an experienced Security Service Engineer to join a well-established fire and security company covering the Peterborough, Northampton and Milton Keynes areas.

This is a service, fault finding and maintenance role, with no installation work involved. You'll be responsible for maintaining a portfolio of mainly social housing and retirement housing sites, ensuring security systems remain fully operational and compliant.

The successful engineer will primarily work on door entry, access control and CCTV systems.

The customer base is approximately 90% social housing and 10% retirement housing, providing a consistent and well-established service portfolio.

Security Service Engineer Role & Responsibilities

• Service, maintain and fault-find on door entry, access control and CCTV systems.
• Diagnose and rectify faults efficiently to minimise system downtime.
• Carry out planned preventative maintenance visits.
• Complete service reports and paperwork accurately.
• Identify remedial works and report findings where required.
• Provide excellent customer service while representing the company on site.
• Assist with servicing fire alarm systems when covering annual leave for the local Fire Alarm Engineer.
• Participate in a 1 in 2 on-call rota (Normally quiet on the call out front)

Security Service Engineer Skills & Experience Required

• Proven experience servicing and maintaining door entry, access control and CCTV systems.
• Strong fault-finding and diagnostic skills.
• Competent working across a wide range of security systems.
• Previous experience within a service and maintenance role (not installation).
• Full UK Driving Licence is essential.
• Excellent communication and customer service skills.