Security Service Engineer

Integral UK; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company van

Contributory pension scheme

Life assurance

25 days holiday + bank holidays (+ buy

Call out, standby & travel time

Job summary

Hall & Kay is seeking a highly experienced Security Systems Service Engineer to service intruder alarms, CCTV and access control systems to industry standards. The role requires strong technical knowledge and may involve IP-based networks.

You will perform planned maintenance, manage your time, and complete detailed reports for clients while delivering excellent service to internal and external stakeholders. Central London location with a company van and benefits on offer.

Qualifications

• Experience in the Electronic Security industry.
• Experience with IP-based networks and security systems.
• Strong customer-facing experience and communication skills.
• Good problem-solving abilities and customer-focused approach.
• Hold current relevant industry qualifications (18th edition, NVQ, City & Guilds or BTEC) (desirable).

Responsibilities

• Carry out planned annual maintenance and reactive service.
• Manage own time to prioritise jobs effectively.
• Complete work reports and provide client recommendations.
• Deliver excellent customer service and maintain relationships with customers.

Skills

Electronic Security experience

IP networks & security systems

Customer facing

Problem solving

Driving license (UK)

Education

18th edition / NVQ / City & Guilds / BTEC

Job description

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Experience of/and or knowledge of IP based networks and security systems.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
• Willing to work in Central London.

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days
• Contributory company pension scheme
• Life Assurance
• Company Van
• Call Out, Standby and Travel Time available
• Hours: 40 per week

Please note:

You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.

What sets us apart? Our culture. What we call 'the Hall & Kay way'...it's a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver. Find out more about us and what our people say about us.