Security Service Engineer

Nter Talent; Andover; On-site; GBP 31,000 - 37,000; Full time

Job summary

Nter Talent is seeking an Electronic Security Service Engineer to join our field engineering team covering Andover and surrounding areas. You will service, maintain, and fault-find CCTV and Access Control systems for a diverse client base, working mostly on-site and collaborating with remote support teams.

The role includes an on-call rota and ongoing technical development. Applicants with an Electronic Security or Fire & Security apprenticeship are welcome, including those recently qualified

Qualifications

• Experience servicing CCTV and Access Control systems.
• Ability to diagnose and repair faults across electronic security installations.
• Willingness to travel across Andover and surrounding areas.
• Able to complete service documentation accurately.

Responsibilities

• Service and maintain CCTV and Access Control systems.
• Diagnose and resolve faults on site.
• Attend customer sites across Andover and surrounding areas.
• Participate in on-call rota and provide professional service.

Skills

Independent work

Ownership of faults

Customer service

Education

Electronic Security apprenticeship

Tools

CCTV systems

Access Control systems

Job description

Electronic Security Service Engineer

Location: Andover & surrounding areas

Salary: £34,000 basic + overtime + on-call payments

Job Type: Full-time, Permanent

We’re recruiting for an Electronic Security Service Engineer to join an established field engineering team covering Andover and the surrounding area. This is a field-based service and maintenance position working predominantly across CCTV and Access Control systems, supporting a varied portfolio of commercial, blue-chip and public-sector customers. We’re open to speaking with both experienced Security Service Engineers and engineers who have recently completed an apprenticeship or qualification within electronic security and are ready to take the next step in their career.

The Role

As an Electronic Security Service Engineer, you’ll be responsible for servicing, maintaining and fault-finding across a range of electronic security systems.

• Servicing and maintaining CCTV and Access Control systems
• Diagnosing and resolving technical faults
• Carrying out reactive maintenance and repairs
• Attending customer sites across Andover and the surrounding area
• Identifying system issues and completing effective repairs
• Providing a professional service to customers on site
• Completing relevant service and maintenance documentation
• Working alongside remote technical support teams to resolve customer issues
• Participating in an on-call rota

The business has a remote support function that initially troubleshoots customer issues before field engineers are dispatched, meaning engineers will often have initial fault information available before attending site.

What We’re Looking For

For the experienced position, we’re ideally looking for someone with previous experience working as a:

• Electronic Security Engineer
• Security Service Engineer
• CCTV Engineer
• Access Control Engineer
• Fire & Security Engineer

You should have practical experience within:

• CCTV systems
• Access Control systems
• Service and maintenance
• Fault finding and diagnostics
• Reactive repairs

We’re particularly interested in engineers who are comfortable working independently and taking ownership of faults through to resolution.

Newly Qualified Engineers

We are also open to applications from candidates who have recently completed an Electronic Security or Fire & Security apprenticeship. You don’t need years of post-qualification experience, but you should have practical exposure to electronic security systems and be ready to develop into a field-based service engineer. If you’ve recently qualified and have hands-on experience with CCTV, Access Control or wider security systems, we’d still like to hear from you.

Package

• £34,000 basic salary
• Paid overtime
• Additional on-call payments
• Strong additional earning potential through overtime and the on-call rota
• Permanent position
• Established field engineering operation
• Ongoing technical development and progression
• Varied customer and site portfolio

Location

The main territory will be centred around Andover, with travel across nearby areas including:

Andover | Salisbury | Winchester | Basingstoke | Newbury | Tidworth and surrounding areas

Due to the field-based nature of the role, you must be comfortable travelling throughout your allocated territory.