Security & Safety Technology Programme Lead

Tesco; Digswell; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Tesco Stores Limited is seeking a Technical Programme Manager to lead a programme of work delivering technology changes for Tesco stores, coordinating across UX/UI, Product, Engineering, and other TPMs to ensure high-quality delivery and measurable impact.

The role involves stakeholder engagement, in-store installation coordination, effective programme communications, and ensuring a smooth transition to business-as-usual support with a focus on the safety and security domain for store colleagues

Qualifications

• Proven track record delivering technology and/or infrastructure initiatives

Responsibilities

• Own and drive a programme delivering technology change across stores
• Coordinate in-store installations and cross-functional collaboration
• Develop stakeholder engagement strategies and clear communications
• Represent end users and support teams throughout the programme lifecycle
• Provide transition support to sustainable business-as-usual after delivery

Skills

Project management

Stakeholder management

Programme management

Vendor management

Reporting and forecasting

Communication

Cross-functional collaboration

Leadership

Software development experience

Job description

Are you ready to help shape the future of safety and security in retail? As a Technical Programme Manager within the Shrink & Security domain, you will be at the forefront of cutting-edge initiatives designed to ensure our colleagues feel safe, supported and confident at work each day and keep our stores secure from loss. The solutions you deliver will directly support the people at the heart of our business, our store colleagues, helping to create a safer, more secure environment where they can thrive and continue delivering great service to our customers.

Role purpose:

You will own and drive a programme of work delivering technology change to our stores through all the stages of a programme’s lifecycle. You will do this using trusted programme methods, tools and meetings to ensure quality delivery to achieve measurable impact. You’ll empower teams, orchestrate cross-functional collaboration, and co-ordinate in-store installations where necessary to ensure that stores are equipped to provide in-the-moment help when incidents arise.

You will be part of a large international TPM Team. You will be expected to adapt to work on a range of projects/programmes based on business priority. These will require engagement with senior leaders, stakeholders and peers from UX/UI, Product & Engineering as well as other Technical Programme Managers.

Reporting to a Lead Technical Programme Manager, you will be responsible for driving, leading and delivering the programmes within your remit.

Programme strategy:Defining, establishing & delivering work within an agreed and aligned programme strategy, learning from existing programme practices we have within the team, as well as brining fresh ideas to the team & Tesco. This will include collaboratively assessing the viability and value of a programme or project and the readiness of the teams and stakeholders to take on the programme.

Stakeholder management:Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and in writing. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Programme Communications:Be able to create a persuasive storyline/ case for change to support your programme, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

People-focused:Be the ‘go to’ person for expertise on how to deliver and manage this programme. Represent the end user and support teams throughout and understand the experiences of both the customer and teams supporting the processes. Assist in the provision of transition support to a sustainable business-as-usual environment.

· Have a proven track record in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies

· Have experience of building credible relationships and influencing senior management & leadership teams

· Strong Project, Stakeholder & Programme management skills

· Strong vendor management and negotiating skills.

· Exceptional reporting skills for Programmes and financial forecasting

· Excellent communication & influencing skills and adaptability to changes

· Experience working with geographically diverse teams; programme, product, engineering & software development

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.