Security Receptionist

Confidential; Reading; On-site; GBP 18,000 - 26,000; Full time

Job summary

Confidential in Reading invites applications for a Corporate Security Receptionist. The role blends premium front-of-house reception with security duties, requiring an SIA license and strong customer service.

You will greet visitors, manage the switchboard, and coordinate meeting-room services while safeguarding premises. Daily tasks include access control, CCTV monitoring, incident logging, and assisting with onboarding.

Qualifications

• SIA license holder is required.
• Proven customer service excellence and professional appearance.
• Clear and effective communication and good IT literacy are essential.

Responsibilities

• Front of House: welcome visitors, manage switchboard, coordinate visitor schedules.
• Security: monitor access, log incidents, patrols, and support emergency procedures.
• Meetings & events: prepare rooms, ensure AV/tech readiness, assist with layout changes.

Skills

Strong customer service

Excellent communication

Strong IT skills

Education

SIA license

Job description

Corporate Security Receptionist

Location: Reading (close to the train station)

Rate: 15.76 per hour
Shift pattern: Monday to Friday,
week one/week two

Would you like to work in the security reception team at a high-profile corporate location in Reading?

We are seeking a professional, dual-skilled Front of House & Security professional to deliver a premium guest experience while ensuring the safety and integrity of our workplace. This dynamic role combines high‑end reception services, meeting room coordination, and proactive security duties.

Applicants must hold a SIA license.

Essential criteria:

• SIA License holder
• Strong customer service skills
• Well presented with excellent communication skills
• Strong IT skills

Key Responsibilities:

1. Front of House & Reception Services
   • Guest Experience: Act as a brand ambassador, welcoming all visitors, employees, and contractors with a seamless, professional arrival experience.
   • Communication: Manage the switchboard, answer enquiries promptly, and coordinate daily visitor schedules with internal teams and building security.
   • Team Support: Collaborate with the wider workplace team, providing cross‑functional coverage and assisting with onboarding new members when needed.
2. Security, Access & Safety
   • Access Control: Monitor entry points, verify credentials, issue visitor passes, and maintain accurate digital access logs.
   • Site Protection: Conduct routine patrols, monitor CCTV, log incidents, and execute daily opening/closing procedures to protect assets and personnel.
   • Emergency Response: Lead emergency evacuations, report hazards, and provide First Aid support in line with site health and safety compliance.
3. Meetings & Events Management
   • Room Readiness: Oversee the presentation and setup of meeting rooms, collaboration spaces, and communal areas.
   • Tech & Logistics: Ensure AV/meeting equipment is operational, report faults immediately, and adjust layouts to meet daily business needs.

What Success Looks Like (Key Accountabilities)

• Service Excellence: Maintaining a welcoming, five‑star environment for everyone entering the building.
• Vigilance & Safety: Safeguarding the physical integrity of the building, assets, and occupants.
• Operational Efficiency: Managing day-to‑day concierge, safety, and workspace tasks with high attention to detail and clear communication.